Okay, so I call this store and ask about a tire I'm looking at on their website, the guy I talk to says he would have to order it and for some reason it is more expensive than the price I'm looking at ON THEIR WEBSITE that claims ""no additional charges"". Then he spends 5 minutes trying to talk me into another tire they have in stock. I humor him, then order the tires I wanted to buy online. Their website states ""no hassle"" replacement with the ""certificate"", so I buy that at $14 a tire. Great shipping experience, tires come in on time so last night I went online to schedule an appointment to get them installed, which their website says is $20 per tire. I get there today and Drea recognizes me from a previous visit, with a ""oh Your back"". I ignore this as I've been up for almost 2 days and tired as all heck. I let him know I have a 515 appt to get tires mounted. He looks on his computer and says ""Oh you bought them online"" and sneers. Then as if he was calling me an idiot that cant buy tires online demands the tire size. Again I'm exhausted and cant remember, but he asks again, again I cant remember so he sneers again and says ""I have to look a them"" Insult #1. Ya your the only person that can press a button and select tires, jerk. Then he comes back in stomps around doesn't say a thing, plays on the computer for like 3 minutes and says ""do you want the road repair?"" I told him I already paid for it online. He flat out laughs and says, ""we don't honor That in-store"" Insult #2, like your going to sell me a warranty twice you jerk? Then he tried to ask what I paid for the tires, and that they stocked them. I let him know that was not what the salesman told me the week before, and either way I was exhausted, not going to buy a warranty again and just wanted my tires mounted. He got stone silent, played on the computer for a few minutes and said ""that will be $129"" SCREW you! I said that is says on their own website that its $20 for mounting and I already bought the valve stem. So he gets in a huff, plays on the computer clicking crap for at least five minutes, then just walks away into some office. I stand there for a few minutes and say screw this place, took my keys and left. I am a retail manager and hands down I have never NEVER been treated more rudely or more like I was an idiot in my life. The sheer fact that either the guy I talked to last week lied or this guy did about the availability makes me not want to deal with them, but the blatant try to intimidate me into buying the same warranty twice is inexcusable. I used to use this place, but I will NEVER go there again, at least as long as Drea is working there. If you want to be ripped off and lied to by Drea, feel free to go there, otherwise STAY AWAY.