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Dimend Scaasi - Chicago, IL - Reviews page 1 - Judysbook

Dimend Scaasi

5 S Wabash Ave (at E Madison Street)
Chicago, IL 60603
(312) 857-1700
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Dimend Scaasi - Chicago, IL
Dimend Scaasi - Chicago, IL
Dimend Scaasi - Chicago, IL
Dimend Scaasi - Chicago, IL
Dimend Scaasi - Chicago, IL
Dimend Scaasi - Chicago, IL
Dimend Scaasi - Chicago, IL
Dimend Scaasi - Chicago, IL
Dimend Scaasi - Chicago, IL


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From the moment we walked in we were greeted by the staff who were warm and friendly. Isaac ( the owner ) spent oodles of time with us explaining how to get the best quality diamo...


Just an advice, appraise your previously purchased jewelry from Dimend Scaasi and you'll be surprised. Pros: Live E-Chat Cons: Negative Appraisal

Attention to detail 12/30/2011

From the moment we walked in we were greeted by the staff who were warm and friendly. Isaac ( the owner ) spent oodles of time with us explaining how to get the best quality diamond within our budget. I'm SO THRILLED with the diamond we ended up choosing. On top of that my setting is gorgeous. Truly pleased with every step of the process and everyone there made us feel so welcome. Thanks again dimend SCAASI. We'll be back ! more

Best Jewler Hands Down 12/28/2011

dimend SCAASI Rocks! I had a great experience working with dimend SCAASI and Marta. It started with my search for a diamond and setting for the engagement ring for my fiance. It ended with me and my fiance getting our bands from SCAASI. Of course I know we are not done with dimend SCAASI because we will get anniversary rings and other gifts from them. Helpful, Knowledgeable, and not the least bit intimidating or pushy. Thank You everyone at dimend SCAASI. more

Amazing from A to Z! 1/26/2011

Let me start by saying that I am not the easiest shopper to deal with. I don't mean that I'm rude, or that I am unreasonable. I am a PERFECTIONIST, and for a person like me to use the word PERFECT to describe anything is a RARE occasion. But perfect is the only word to describe my journey with Dimend Scaasi. I had spent several months researching diamonds, metals (Gold/Platinum/Palladium), setting styles, and designers. I wanted to have as much information and knowledge in order to chose the perfect ring for my future fianc?e. When I felt I knew enough information to make an informed decision I started visiting jewelers. I was looking for a retailer who carried Gelin Abaci, a designer that creates beautiful tension settings. I made an appointment to see Shannon Hruza and she was wonderful. When I came to her office she had set aside multiple rings for me to look at and spent a LOT of time with me that first meeting getting to know not only my style and budget, but who I was, my personality, and my relationship and tastes with my girlfriend. She was patient, and genuine. I didn't feel as if I was speaking with a salesperson, but more like a new friend. I was afraid that my persnickety nature, and the many MANY questions I had would scare her away like it did with so many other jewelers, but to my surprise she was able to answer all my questions and was very knowledgeable. Not only did she go toe to toe with me, but if there were question she didn't know off the top of her head, she went and got the owner to get me the info I needed. They even called their contact with Gelin Abaci and answered specific questions I had about their settings. After my first meeting with Shannon and the owner, Isaac, I knew that I would love working with them. They were passionate about their work and genuinely loved to share their knowledge and passion with their customers. Shannon and Isaac had different settings shipped in from Gelin Abaci, and helped me pick one that we knew my girlfriend would love. They also worked with my strict criteria on the diamond and had the perfect stone for me sent in from California. I will definitely be coming back to them to have our wedding bands custom created for us. Diamend Scassi will be my lifelong Jewelers. From A to Z they went above and beyond for me. If anyone wants to see the picture of this amazing Ring that Dimend Scassi helped make a reality, contact me @ u.surender@gmail and I will be more than happy to show it and share some more stories about my journey. I will also be posting pictures on their Facebook page soon. more

Scaasi: the perfect place for a guy clueless about diamonds 1/5/2011

I had a picture of what my girlfriend wanted in an engagement ring and that was it. I knew the cut, and that she wanted solitaire and the rest was up to me. This was a scary thing being a guy who has no fashion sense at all when it comes to jewelery. But then Shannon came around the corner and made me feel totally at ease. She gave me great information, and was not scared to offer up an opinion. The owner was also in the store and was very involved in the diamond selection process, which is probably rare. The store ambiance was very trendy and cool. I went into other diamond places on jewelers row and felt like they were trying to sell me a used car. At Scaasi, I felt like they were just being real. Loved the experience and would recommend it to anyone!! more

Great Place to Buy an Engagement Ring 9/20/2010

I honestly can't say enough good things about my experience with Dimend Scaasi. I set up an appointment online and within a day I was contact by one of their customer service representatives who worked with me leading up to the appointment to ensure they were prepared for my visit. more

Excellent Service 8/10/2010

I needed to buy an engagement ring in order to propose to my wife. I was living in Europe at the time and knew absolutely nothing about diamonds or rings. When I contacted Dimend Scaasi, I was assigned a customer service representative, Shannon. To say the least, my experience with Shannon was phenomenal. She was able to accommodate all of my needs regardless of the fact that I was living in a different continent and seven hours ahead of her in Chicago. She educated me about diamonds and helped me pick the perfect engagement ring. When it came time to get married, we knew we wanted to use Dimend Scaasi for our wedding bands as well. Once again, Shannon was a great help and we are 100% happy with both the customer service they provided and the products we received. My wife has already sent her ring into Dimend Scaasi twice to have it polished, both times, free of charge. I would recommend D. Scaasi to anyone! more

Three thumbs up.... 8/10/2010

Okay, so if you are like I was a couple of months ago you are trying to find the PERFECT diamond engagement ring for that perfect, perfect woman in your life. A ring to match the woman. Scary stuff! more

A Great Experience 7/22/2010

I was recommended to dimend SCAASI from a friend and found the experience to be great. I knew only a little about how to go about purchasing an engagement ring, but the folks at dimend SCAASI helped walk me through every step of the process. They also were very patient with me as I tried to describe the type of ring I was hoping they could design for me using ""uneducated boy terms."" I also found the ring review process to be very helpful. While looking at a design of a ring in CAD is quite different than the real thing, it did help me get a sense I what was being designed, and it allowed me to make some suggestions during the process. In summary, I had a great experience, found the associates to be helpful and found the cost to be quite competitive with others in Jewler's Row. The best part, my fiancee absolutely loves her ring. Pros: Very patience and knowledgeable; good value/quality more

Wonderful experience 7/6/2010

Warning: long review. Pros: Staff and Selection more

Out of Town Buyer 7/1/2010

My experience with dimend SCAASI was great! They were recommended to me by a family member who lives in chicago. I was unable to make it to the store but was still able to select a diamond for an engagment ring because of their video chat. The clarity of the video was surprisingly clear and the cam has a magnifying lense so that you are able to see any flaws. When it came to narrowing down a few diamond choices to one, shannon was very objective and made a recommendation based on a combination of the qualities and cost. Pros: video chat, great service more

Great place for engagement ring purchases 7/1/2010

I recently completed an engagement ring purchase from Dimend Scaasi and have nothing but great things to say about it. I went into the process mildly intimidated and without too much diamond knowledge, but they were able to provide all the information I needed. On my first trip in I met with Shannon and she showed me all sort of examples of different cuts, clarity, color, etc. Once I had picked out my specifications they provided a great variety of stones at different price levels to choose from. I brought in my fiancee to look through the different setting options. They were great about showing her a variety of settings and bands. I ended up choosing a custom ring using a combination of some of the styles I saw. They were able to quickly send me a CAD image of what the ring would look like so I could make any necessary changes. The finished product came out absolutely beautiful. From the time I picked out my stone/setting they were able to design and create my custom ring in just over 2.5 weeks. My favorite thing about Dimend Scassi is that it was a super no pressure sales environment. Shannon was excellent with finding a large variety of options, and at no point did she try and up sell me or pressure me into making any choices. So if you want to buy a high quality, well priced, custom ring with a comfortable sales environment I would highly recommend Dimend Scaasi. Pros: Beautiful custom rings, no pressure relaxed sales environmen more

Dimend Scaasi's Reputation Is Well-Deserved 7/1/2010

was recommended to go to Dimend Scaasi by a friend who had bought his engagement ring from here two years ago. Suffice to say, his recommendation was spot on. Their awesome website allowed me to narrow down my preferred range of options, and Shannon was great about giving actionable advice within my budget. From the moment you walk in to the store, you can tell this place differs from other jewelery stores that you hear advertisements from on drive time radio. The entire staff was extremely nice and knowledgeable, and they helped educate me on which of the Cs really mattered the most; I was able to get a much better value for their advice. I would recommend this store to anyone who is in the market for an engagement ring. Pros: Everything Cons: Nothing more

Love my unique designed Engagement RING!!! 6/17/2010

My fiance' knew I would want a one of a kind engagement ring so he went to dimend SCAASI where we could design our very own! Needless to say 1 week after we got engaged I was able to create one fabulous ring from 3 rings that dimend SCAASI carried. My ring is truly unique and we were able to pick out every detail that we wanted in the ring. Thanks dimend SCAASI for your attention to detail and execution of this beautiful ring! Pros: Have a one of a kind engagement ring more

Great Place 6/14/2010

Isaac, owner of dimend SCAASI, is a great guy to work with. Always very responsive and accomodating to design requests and requirements. My wife and I feel very comfortable using him and have always received a great product. My wife is always amazed how great her rings look after she takes them in for a free cleaning and polishing as well. Pros: Great Quality, Great Responsiveness Cons: Nothing more

dimend SCAASI makes DrEaMs come True! 6/7/2010

Several months ago, I happened upon dimend SCAASI's website with a piece of art that stole my heart. The DREAM setting with an Asscher cut. I'm currently living in Lincoln, Nebraska and my fiance' lives in South Dakota. He knew I had my eye on this ring but of course, we wondered if it would live up to it's image on the internet. We scheduled a trip to Chicago just for this purpose. In the interim, I did a great deal of research on diamonds in general and searched high and low for a comparable design. There wasn't anything else so unique yet classic. Like many of dimend SCAASI's jewelry, it stands alone. Sent an email requesting more information and Shannon responded promptly. I had a couple of other after thoughts and every time I wrote or phoned, Shannon was helpful, responsive and quite friendly. I've since read elsewhere that she has worked here several years which sometimes creates a jaded employee however, we found her to be engaged and enthusiastic about accommodating our project. When we arrived, it was pouring rain but there was valet parking (that they covered for us for the day so we could check out the park and shop on the magnificent mile nearby!) and within minutes of pulling up, Isaac himself was greeting us at the door on the 17th Floor. I must tell you that as a person who enjoys spending money on quality items, I've met some owners who are grounded and personable yet others who maintain an air of elitism that puts one off. Isaac couldn't have been more warm, genuine, and down to earth yet also had an air of sophistication and that easy knowledge which only comes with incredible expertise. He had several layers of rings available for us to view at our leisure in private. In fact, I'm aware of the many security measures in place as both my fiance' and I are in law enforcement, but Isaac didn't know that at the time and they were incredibly user friendly. It was a Saturday AM and there were several walk-in's and the phone was ringing frequently. There's no question they have great business (so make an appointment!) but we never felt rushed. He chatted with us and then left us to ponder and compare. Would touch base, tell an interesting anecdote, answer some questions, then depart again to allow us to discuss amongst ourselves. This was the pattern so it was attentive but with no pressure. The ring was all that it appeared to be and it was absolutely stunning. When we were sure we wanted that setting in particular and started looking at the diamonds themselves, Isaac actually talked us out of a stone that was $3,000 more because he said it just didn't make that much difference in the scheme of things! He felt we would be equally as happy with a slightly smaller stone that would look the same as the demo, if not better, once it was placed in the setting. It just wasn't necessary to spend more in this situation. He also reviewed their upgrade policy and quickly described the rest of the process on our ring. When he learned we had a trip to Estes Park in a month, he put a rush on the ring so I'd have it in time to show off on our vacation. All in all, this was an incredible experience and of course, I'll have to come back once the ring arrives and let you all know if this incredible trend of quality product and service continued to the finish line, but I am confident all will be well. Thank you dimend SCAASI, Shannon and Isaac for making our dream's come true and engagement ring purchase a quality memory that will start our lives together on a very high note indeed. You have earned yourself loyal and dedicated customers for life who will be sure to recommend your business to any and all. Pros: Professional with Warmth, Unique, Superior Quality Cons: That I don't have another excuse to visit again soon! more

Fantastic Experience 4/22/2010

Shannon and Isaac made my experience of buying an engagement ring so much fun. I didn't know much about buying a ring when I started, but they took the time and had the patience to explain every detail to me. Working with them, there was never any pressure to buy. I recommend dimend SCAASI to everyone, and look forward to shopping there in the future. more

Great Experience 4/21/2010

So I was first going to go with a wholesaler - I was told by a couple buddies that the prices were cheaper since you cut out the middle-man. But when the store didn't return my emails at first and I couldn't find them on yelp, I checked out the #1 yelp rated store (I was skeptical at the rating) - dimend SCASSI - and I could not have gotten a luckier break. I was not living in Chicago at the time, so Shannon and I emailed back and forth for about 2 weeks which included close to 50 emails. She was/is amazingly responsive, detailed, and really has the goal of finding the ring that is right for you. Plus she knows what she's talking about. I thought I had done a lot of research, but my education really started with Shannon. I traveled back to Chicago to pick out the ring, and meet with Shannon in-person. We spent an hour and a half finding the perfect stone and setting - even though we had narrowed it down considerably through email. The incredible customer service continued in person. And the prices - we came in right on budget, within the range Shannon and I had originally discussed. They say with shops vs. wholesalers that you pay for the customer service of the shop. With Shannon it would have been more than worth any difference in cost, but I even found out that dimend SCASSI was less expensive than the wholesaler anyways. It was a terrific experience with Shannon at dimend SCASSI. Perfect in fact, which is exactly what you want for such a huge point in your life. Pros: Customer Services, Prices Cons: None! more

Chicago's best place for engagement rings 4/20/2010

If you want to find a place to buy an engagement ring where you don't feel pressure and every question and worry you have is taken care of with complete professionalism, then go to dimend SCAASI. I worked with Alexa and she walked me through everything I needed to know. Even recommended I purchase a LESS expensive diamond. After that, they expedited the delivery of the ring because I was on a very tight schedule to get the ring. Pros: Great service, patience more

What a Pleasure! 4/14/2010

Made my experience of buying an engagement ring so much less painful then I had ever envisioned. I might even goes as far as to say that I enjoyed the whole thing. The class and professionalism that I was treated with by Isaac and Shannon was unmatched by any other jeweler that I dealt with on Jeweler's Row or elsewhere. I cannot tell you enough how much I appreciated the kindness and guidance that I was shown. So Thank You Isaac, Shannon, and everyone at Dimend Scaasi. The ring turned out perfect. To say she loves it would be an understatement. Cheers! Pros: Great Prices and Unmatched Personal Service more

helped me find the perfect engagement ring 3/21/2010

I knew next to nothing about diamonds or engagement rings when I decided to surprise my girlfriend by proposing. On my first visit, Isaac patiently educated me on what to look for in a diamond (the 4 c's). I looked at a few other jewelers, but none made me feel as comfortable as Isaac. The deciding factor for me was that Isaac steered me towards diamonds that were excellent values, whereas I felt that other jewelers were steering me towards diamonds at the upper end of my budget. I ended up with a ring that my girlfriend loves and we plan to go back to dimend SCAASI for our wedding bands. Pros: helpful, cost competitive, useful website more
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Chicago's premier, highest rated, destination for Engagement Rings, Wedding Bands & Anniversary gifts. We concentrate on quality!

Owner Message

  • Whether it is engagement or an anniversary gift, our hand-crafted contemporary and classic styles are the perfect way to say "I Love You". We can also transform your design idea into a masterpiece by utilizing latest CAD technology. We carry the...


  • Sells wide range of jewelry, including Eightstar diamonds, wedding bands, engagement rings, pearls, earrings and more.

  • 10/23/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 10am-6pm Sat 10am-4pm
  • Payments:

    American Express, Visa, Master Card, Discover
  • Neighborhoods:

    Central, Loop

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