Diamond Exchange Chicago

If you are fortunate enough to work with Alexa, you are in for a great experience. I personally was nervous about the whole thing because I hate feeling like i'm being taken for a ride (thought it was going to be similar to buying a car). But Alexa was honest about how to cut down costs (told me to go with white gold instead of platinum) and extremely responsive during the sale process. Highly recommended. Pros: Honest feedback, very responsive more

I would highly recommend Dimend Scassi. I had a great experience while looking for my engagement ring. Shannon was very helpful in explaining everything to me and the prices were fantasic. While other jewelers simply handed me one diamond and said ""this is what you need."" Dimend truly took the time to show me several diamonds and compare the pros and cons of each so I felt very comfortable when I finally made my decision. Pros: Excellent service and great prices more

I decided to shop for an engagement ring at Dimend SCAASI because of the great designs I saw on their website. The experience surpassed my expectations! (And my expectations were pretty high after reading the reviews on this site.) I wanted a design that was really unique and something that would mean something to me and my fiancee. I had a design in mind but was concerned that it was a bit complicated. (It involved two rings that locked together using a dove-tail joint.) Even with my rough sketches, Isaac understood immediately the vision I had. He had an existing design that I really like and was a great basis for the ring I had in mind. He and Marta were patient and worked with me until the design was exactly how I had imagined it. Isaac did not hesitate getting as many CADs drawn as necessary until we got it right. In the process he made a great improvement to the design. Working on a customized ring required some patience but it was well worth the effort! My fiancee and I could not be happier with the outcome. I could not have imagined better partners in the process than Isaac and his team at dimend SCAASI! Pros: Example: best croissants in town Cons: What are the drawbacks? more

I was recently in the market for an engagement ring, and a friend referred me to Dimend Scaasi. After working with Shannon to find the perfect ring for my girlfriend, I couldn't imagine having gone anywhere else. They have the unique ability to find any diamond at any price range, and they will not let you settle on just any ring. They care as much as you do that your ring is perfect in every way. I just proposed to my girlfriend a few days ago, and she has been glowing ever since. I owe big thanks to the staff at Dimend Scaasi for making this process so much more enjoyable than it would have been with any normal ring retailer. I've recommended them to a few friends, and I plan on purchasing all my future fine jewelry there. Pros: Great selections, experienced and knowledgeable employees Cons: What are the drawbacks? more

I can not say enough about Dimend Scaasi. Isaac is truely a wonder jewelry expert: helpful, PATIENT, and brilliant. Dimend Scaasi provided the most gorgeous engagement ring I could imagine. My fiance wanted to have my ring made specifically for me and Isaac did exactly that. We live in Jacksonville, FL and were hesitant about purchasing a valuable diamond, sight unseen, online. We had even found a local jeweler to make the ring, once we found the diamond. However, I cannot emphasis enough how much Isaac made us want to have him as our jeweler just speaking via phone. He wasn't trying to sell us on his company; he just understood our resistance to purchase online over a local jeweler. Even so, he helped us purchase a diamond by answering my millions of questions and phone calls. Furthermore, he sent the diamond for inspection (after an amazing online viewing) and allowed return for full puchase price if unsatisfied. After we saw the diamond, we were absolutely stunned and relieved at how successful an online purchase can be. At this point, we had decided that Isaac had more patience and personalized attention via phone and email than our own local jeweler had in person. We decided he should make the ring. Isaac went further to mail two different ring setting to us to actually try on because we thought those two were definitely it. By the day they arrived, I had changed my mind on both settings and Isaac completely understood, accepted both back, and continued working with us to find the right setting. Then, my finance and I knew exactly what we wanted, told Isaac, and he went to work. I was out of the picture at that point, and my finace and Isaac went from there to create an amazing ring. We cannot express enough how wonderful our experience purchasing this priceless piece became from a google search that lead us to Dimend Scaasi. Thank you Isaac, Marta, and his entire devoted staff for their time, patience, and excellent craftsmenship. Pros: Personal Service, Great Value, Excellent Craftsmenship more

From a guy's point of view, the whole process of buying a ring can be very intimidating. Once my girlfriend (now fiance) and I had determined we had no mutual faith in my ability to pick out a beautiful ring she would love forever, we decided to do the process together. After visiting a couple of places, we tried Dimend Scassi which was recommended by one her friends. more

Alexa was so extremely helpful and did such a wonderful job helping me out. Purchasing an engagement ring was a frustrating process and I felt like I was being ripped off until I went to SCASSI. They were professional and gave me exactly what I wanted at a great price. The ring was wonderful, shipped quickly, and they did such a nice job with little extras like jewelry polish, nail polish, and information on what I purchased. I will be returning again for all future purchases. Thank you again Alex, Issac, and the whole Dimend SCASSI store! Pros: Helpful staff, great selection, understanding of what I was looking for. Cons: None. more

Issac and everyone at Dimend were incredible. They made me feel right at home, were attentive to my concerns, and made me feel like a very high-valued customer. Their diverse selection is incredible and the staff are very knowledgeable. Issac is my jewler for life! I very highly reccomend this place for anyone in the market. more

dimend SCAASI came recommended to me from some friends of my sister so I made an appointment (quite last minute by the way) when I was in town. I could not have imagined a better experience! Alexa and the rest of the staff were pleasant and informative. Alexa seemed intent on making sure I got the ring I would be most proud of giving (It seems hard to believe, but there was never the sense that she was trying to get me to spend more or buy things I didn't need or want). All in all, I think she and the rest of the staff just really understand and are sensitive to the magnitude and gravity of an engagement ring purchase. For that, I am truly grateful. And by the way, my fiance' absolutely loves her ring and we will be getting our wedding bands done at dimend SCAASI (even though we both live out of state). Pros: Best service I can imagine more

After doing a fair amount of shopping around locally for an engagement ring (I live in the Dallas area), I was pointed toward Dimend Scassi by a good friend who really liked some of the designs. I found one online that I really liked, and did some chatting online with Alexa about it. I quickly noticed that they have more interest in getting your repeat business rather than getting you into the biggest diamond you can afford (she recommended a slightly less clear diamond than I had in mind, and it turned out excellent!). Long story short, they will probably be getting my business on the wedding bands. The engagement ring arrived early and it looks fantastic! Pros: Excellent Work, Great Customer Service! more

I purchased an engagement ring back in August and my fiancee literally gets complimented daily on how much it sparkles. Shannon helped me choose the perfect diamond and at a really great price. I described what I wanted as far as style goes and got exactly that. Pros: Service, Value, QUALITY! more

I just received my engagement ring from dimend Scaasi today and it is absolutely stunning and more beautiful than I could have ever imagined...!!!! My fiancee and I looked everywhere locally and I just kept going back to the picture on their website. Nothing else we saw even came close to comparing. Alexa & Isaac were so patient with me and Isaac being a perfectionist waited until he found the ""perfect"" stone for me to fit within our budget. And trust me....IT IS......!!! Everyone who saw my ring today commented on the beautiful color and clarity of it..... I would sincerely like to thank Alexa and Isaac for their assistance and patience with our purchase, and could not recommend them highly enough to others who may be considering purchasing jewelry through them, but may be deterred by the thought of making such a big purchase over the net. My ring is just unbelievably beautiful and we will definitely purchase the matching wedding band from them. more

My fiance and I live in Australia, and Richard purchased my engagement ring through Dimend SCAASI via the internet, which he was initially concerned about. He needn't have been, as the service and assistance he received from Alexa was outstanding, and the ring was stunning! We were so impressed with my engagement ring that we returned to Dimend SCAASI for my wedding band, another fabulous ring that perfectly complements my engagement ring. Richard and I would like to sincerely thank Alexa, Isaac and the staff at Dimend SCAASI for their assistance and patience with our purchases, and could not recommend them highly enough to others who may be considering purchasing jewellery through them, but may be deterred by the thought of making such a big purchase over the net. more

I would highly recommend dimend SCASSI. I enjoyed working with Isaac and his staff. The custom ring I had made came out beautiful. It was everything I had hoped for. The price was more than reasonable. Dimend more

I had a great experience shopping for an engagement ring at dimend SCAASI. Alexa put me at ease and took her time explaining the entire process to me. The price was very competitive. Of most importance, my finacee is thrilled with the final product. I wouldn't change a thing if I had to do it over again. more

I was a bit apprehensive looking at rings and buying an engagement ring over the internet however, Alexa calmed all of those fears and was great to work with. Alexa set up an online viewing of my ring and diamond due to the fact I live 900 miles away from Chicago. She was very responsive to my emails and questions which was very nice. I also recommend Dimend Scaasi on their value and quality of rings and diamonds. I did quite a bit of shopping and wished I had found Dimend Scaasi earlier on. Make sure you view their website and give them a shot. I am sure you will be pleased! - I was. Pros: Customer Service / Value / Quality more

Dear Isaac, Pros: Best customer service more

Here it is in a nutshell. There are plenty of reviews talking about the outstanding customer service that you will receive at dimend SCASSI. What was important to our decision to buy from Isaac, was the fact that we found a beautiful, quality diamond at a fair price. Pros: Large selection of stones and settings, knowledgeable, accommodating staff Cons: Parking is expen$ive but worth every cent more

Isaac at dimend SCAASI (as well as his entire staff) was incredibly attentive and comforting in a relatively high-stress purchase situation. He made me feel very comfortable about my ultimate decision and didn't try to push carats or rings styles that I wasn't interested in. more

My finance' bought my engagement ring at Diamond Scassi and had the diamond imported from a new cutter and it is just flawless. My finance' even got me the setting that I really wanted but thought was too expensive. I have never seen a diamond ever sparkle and shine so much. Everyone who sees it cannot seem to tell me enough how absolutely beautiful it is. Issac was just wonderful and I was totally surprised...had no idea that it would be so soon...you all totally pulled the wool over my eyes. Diamond Scassi is just great from start to finish...they are absoutely professional. I would highly recommend them to all of my friends. Pros: The customer service, diamond quality more