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Dillard's - Yuma, AZ - Reviews page 1 - Judysbook

Dillard's

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1461 S Yuma Palms Pkwy
Yuma, AZ 85365
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(928) 329-4722
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on occasion i go check out the sales, but i usually avoid this place unless there's something specific that i need right away because of the poor customer service. i once went in ...

horrible customer service 6/7/2007

on occasion i go check out the sales, but i usually avoid this place unless there's something specific that i need right away because of the poor customer service. i once went in for a specific item, and as i was browsing for 10 min. and obviously in need of some help there were two salesgirls just having a conversation at the customer service counter. i went up to them to ask for help and immediately felt like i had intruded on this ""important"" conversation because of the dirty looks i was given. once i had her attention, the salesgirl who was supposed to be on the floor was actually really helpful in helping me find the item i was looking for, and had great suggestions as well. overall it wasn't a pleasant experience. after she had made the sale immediately i got a fake smile when i told her to have a nice day. i don't want to feel like a burden when i'm spending my money, and that was the impression i got. Pros: good sales Cons: horrible customer service more
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Editorial

  • In Short
    Dillard's is known for affordable items, as opposed to exclusive brands. Staples include DKNY, Tommy Hilfiger, Dana Buchman, BCBG and Kenneth Cole. Dedicated shoppers can...

  • 8/18/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Sat. 9am - 10pm;Sun. 12am - 6pm
  • Payments:

    Master Card, Visa, American Express, Discover

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