Chris Nelson at Dick Hannah's Vancouver auto mall was great!
I wasn't sure I could afford a new car, what kind of car I wanted, if I could get a decent trade-in value on my existing car, or if I would even qualify for a loan!
Car shopping with two young children in tow can be a stressful experience, but
Chris took the time to do a lot of e-mailing back and forth with me so I wasn't at the dealership for long periods of time. He even went and picked up the car I saw on-line from the Portland location, so I could test drive it in Vancouver, saving me from having to go over to Portland.
Dick Hannah as a whole treated us very fairly. They were respectful and helpful.
When we actually purchased the car, I had a very short amount of time before I had to go pick my kids up from school. The Dick Hannah team prepared our papers and got us through the paperwork as quickly as possible.
We weren't signing paperwork all day, the entire purchasing / trading in process took less than 2 hours.
They also went the extra mile to get us a loan at a great interest rate, better than our own bank had been able to do.
We left with a great warranty on our new car too!
We will definitely purchase vehicles from Dick Hannah again!