I just had a terrible experience here and have since told my family and friends about it and we all stay away ......I brought some jewelry to be repaired; ( I didn't buy anything) When I picked the jewelry up and was about to pay for it (repairs to the amount of $200) I asked a clerk behind the counter (a blonde, not expecially attractive) to look at a pair of diamond earrings someone had given me many years before (1 carat each) and to tell me if they were, in fact, diamonds, and the quality........She examined them and looked right at me, in front of a few other employees there, and said-- ""NOT AT ALL""!! Well, I was so humiliated and just flabergasted that she was so RUDE...I will NEVER step into that place again....and neither will my friends and family.....I have never met the owner and I have no beef with him, but he should train the 'help' a litte better, or at the very least, be more selective of the caliber of person he hires... This clerk was very unfriendly and if I must say so, she looked at little jealous of me ---that is why I think she was so rude and so ready to try to humiliate me........I just had to get this off my chest....it has been lingering for about 2 years......thank you.....
Pros: location, selection
Cons: customer service