I was a faithful customer to Devons until this weekend. My boyfriend and I were celebrating my new job and wanted to go to our favorite place. After the meal, he paid with his credit card. Another server named Matthew takes the folder. We get the folder back, but just with receipts in it. We get to the stairs to leave and my boyfriend realizes that he did not receive the card back. He goes back to the table to check and tells our server Dan. Dan begins to look, but to no avail. We are puzzled as to how in a mere 3 minutes you can take a card, swipe it, and then loose it. After 10 minutes of searching, the GM Kevin comes to the table in a less that pleasant mood. He tells my boyfriend to check his pockets and make sure that he did not misplace it, he checked again, and still no card. We wanted to know where the server that took the card was and why did he not come over an explain what he did with the card. Every other server came and said they were looking for it but Matthew. We explained this to the GM Kevin and he explains that he doesn't want Matthew yelled and cussed at. We just wanted to know what happened in that short time span. Kevin them proceeds to tell me that I have a bad attitude and he has already apologized seven times. After all of this, we still have no card, no explanation of what happenend to the card and after we asked, our meal was not comped, nor were we offered any sort of voucher. Just make sure if you go, you pay in cash.
Cons: Service, GM