I found Depew on the frigidaire website when I did a search for service for my dishwasher. I have passed them on Burnet road several times, so the name was familiar. They answered on the second ring and the man was very friendly. He said he would be able to send a repairman out this afternoon! Within 30 minutes, I had a phone call. The repairman was on his way. An hour later, the repair work was done (just a clog) and he was long gone. My dishwasher is running as I type this. I try to use local businesses as much as possible. It is risky, because not every local business really tries all that hard. But Depew DID impress me with extremely prompt, professional service. One note: I forgot to ask for a price quote, and a price to fix it was not given to me. That is my own fault for not thinking to ask, but it obviously wasn't in the forefront of the repairman's mind either. The price to fix the dishwasher was not unreasonable, but you should think to ask first, just in case.