This company was quick to provide a free estimate and charge us $860.00 for installing the new garage door. But, when their installer failed to properly adjust the door opener with the new door, resulting in straining the motor, overheating the motor, and a malfunction of the door, they refused to back their warranty within 2 weeks of installation. They made us troubleshoot it from 1000 miles away with the person living at the property. We had to pay another service person $75.00 to diagnose (which was easy) and fix/adjust the door opening mechanism (also an easy fix). We asked the company for reimbursement of this charge, and they refused. You wouldn't want to hire a company that has inept installers and doesn't honor its warranty.