Where to start...oh yes, the help. They have to be the rudest people I have ever met! I have never been cussed out by an employee until now!
That young girl needs FIRED NOW! If I knew who to directly report her to, I would. She was rude & disrespectful from the beginning. Cussed at someone in my group & myself, lied to patrons, and was an all round complete B#@$&!!!
Told you could sit down to be waited on if it was not carryout. The girl said we would have to wait longer if we wanted her to wait on us. Why? When you go to place your order, no one there speaks to you. You ask a question and they can barely grunt out an answer. You are treated as a pain in their butt. Wait a second, am I not the paying customer?!?
They practically toss the food at you. When I did finally received my order and the corn bread was not with it as listed as part the platter explained on the menu, I was told "were out". We were eating at 1 pm!!! Heard the nasty girl lie to another group and tell them they would have to wait. These people where there before we arrived and were still waiting for their cornbread as we were leaving. Tell the truth and don't waste people's time.
Sold someone in my party a frozen bottle of soda and when they opened it, it exploded. OK, accidents happen. But this horrid employee mentioned above, THREW a bunch of napkins at him and told him CLEAN IT UP NOW. Excuse me? Is that not your job? It was no more his fault than theirs for selling it that way. Then proceded to cuss us out for trying to tell her this 65 year old man could not get on the ground to do her job.
The place was down right filthy! I think the Philly Health Inspectors need to check this place out. And the food was absolutely nothing to write home about- ribs disgustingly fatty with barely any meat on them. The supposedly wonderful mac & cheese burnt with no flavor, and food cold to boot. All this, not to mention the excessive wait everyone has to endure as the employees move at one speed.....slow as molass