Do what ever you can to avoid this company. We use them for our summer conference program and it is a nightmare. We often end up with stained sheets, odd-sized pillows, etc. They short us at least 15% of the time. In addition, they are incredibly unreliable when it comes to delivery times. My staff has complained so much about them that even the VP has heard and requested that we try to find a company interested in expanding into this area!