When going into the Paoli Del Chevy I was happy that they helped me get a loan for my 06 chevy equinox because of there special finance people they have working there. I called on a friday to let them know I was ready to make the purchase, Christian told me to come at 2pm and my car would be ready, WRONG! My car was not detailed or even started when I got there, neither was any of my paper work. Upon sitting there for two hours I was given the keys with an undetailed vehicle, they told me to bring it back to get it done next week. I brought it back and sat for 2 hours and waited to get my car detailed when I got it back they only did the outside then I had to sit another 2 hours and wait for the inside. One hour after leaving the dealership my check engine light came on, I called immediately and spoke with Mike who told me to bring it in and it was probably my gas cap. I brought it back they replaced the gas cap after leaving again the light came back on, I then took it to pep boys where I was told it was the O2 sensor or a vacuum seal. I took it back to Del for further evaluation where they told me they fixed it, WRONG!! The light came on again 3 hours after I left. Took it to pep boys for the second time where they found a plastic lid under my hood and a hose completely off my engine. A tech who makes triple what a tech at pep boys makes couldnt figure that out? He should be fired! I then let them know of this issue. Before I bought the vehicle I complained about the tires but Chuck, my sales man said, well they passed inspection. Let me just say my tires BARELY passed inspection. My first oil change was at 4000 miles at the west chester firestone, after the oil change was finished the tech came out and told me my air filter was bad and needed to be replaced and that my brake fluid failed miserably and also needed to be replaced. I informed him that I just bought the car 4000 miles prior, he told me that these things should have been done before I drove the car off the lot. So, a basic oil change cost 130$ instead of 30$ because Del didn't replace the simple things that should of been replaced. Now buying a 15000$ car in first month I am looking at spending 700$ with the cost of tires, an air filter and to replace the brake fluid. That is BS. Del should do a little bit for there customers and not rip people off just because they know they can't get financing anywhere. I am also looking into getting a hold of penndot because allowing a car to leave the lot with bad brake fluid is illegal because its not able to pass an inspection, I am hoping they get a fine of some sort. I would recommend them to anyone which I already made the mistake of doing with my girlfriend and her husband who bought a minivan and a durango there. From what Chuck told me the durango wasn't even able to be sold to them because it was a totaled car or something, he said they can get into a lot of trouble. Wow, a car dealership doing illegal things. I think I will let penndot know that as well..If you are looking to buy a chevy go else where.
more