I have had a horrible experience, first of all I did purchase a groupon for full highlights, cut and a deep conditioner which i did not get! She did not use a toner and told me my hair was orange cause it was my fault said i had red which I did not my hair is brown and i had some blonde highlights that i needed redone. When the girl asked the owner for toner she told me would be an additional 55 dollars!! I was like this is not my fault not only was the color bad they werent done at the root and wasn't even straight and over 1/8 inch from my root that showed brown then blonde! She even yelled at me and told me I am not getting it for free I have already paid 65.00 for this terrible experience no one ever wants to leave crying over her hair! So best advice go to another place it is dirty and no customers, the entire time I was there she was on the phone complaining to people calling in on the Groupon! This place really needs to be put out of business.