I engaged DeckCrafters to complete a rebuild of my deck, along with a new patio, fire pit, and retaining wall. The project was estimated to take 3-5 weeks and was started in April '09. As of July 23rd, the project is still not done. I ended up having to engage another company to complete the project and correct much of the work that was done. This includes damage they caused to my hot tub, driveway, lawn, and a gas leak from the line they ran to the fire pit. The DeckCrafters crew was pretty good, but the owner took on way too many projects at once. We literally went weeks without any work being done on our project. I know of 3 other customers who had the exact same problems I experienced. Despite calling references , I made a very bad decision in hiring them. Consider yourself warned.
Pros: Good at design / layout
Cons: Can't actually get the work done, constant lies