I called 3-4 times to make an appointment--each time they laughed when I asked for something that week. I finally broke down and made an appointment a month in advance. When I showed up, there were only 2 old women who work there--no customers! The women were probably in their 60s, and one did massage I guess, the other was at reception when I came in, but she also did my mani-pedi. There was nothing deluxe or worth $50 about it. There was no "special" exfoliating or massage... wasn't even a massage chair! The window was open even though it was a hot day, but no AC, and there were flies coming in the window! The woman could barely see and got nail polish all over my cuticles as well as my nails. She tried to scrape it off (painfully) with her own bare fingernails *yuck*. Their nail polish collection was severely lacking. When she was done, she left me in the manicure room by myself and went back to the front desk. I was left to remove the toe separators and gather my things myself. I left some cash on her manicure desk for a tip (although I didn't want to leave one). Then, on my way out, she had the gall to stop me and plop a brown envelope on the desk. She said, "You forgot tip!" I told her that I had not forgotten, and it was in the other room.... so rude! My local nail shop would have done a better job for $20. Don't go here!
Cons: price, quality, availability