Having my normal spa loose their massage therapist to some unforeseen medical crisis, I booked at 225. I walked in and one of the stylist was standing at the counter. She looked up, gave me one of those ""omg she is gonna be a cheapo"" looks like 'how dare you actually walk in here' looks and immediately went back to her magazine!!!!!!! I am assuming the older lady that came to greet me was either an owner or manager. She asked me my name and I told her, she then said, 'oh yeah, you're here for eyebrows right?' ""No, a massage"" - ""oh yeah"".. and she shows me to another room and says ""Its gonna be a while, just fill out this paperwork"" and leaves.....Ok first off the room is overly lit, small, and not very relaxing; not what I expect when I am going for a massage. And it was cold. Second, there was no offering of something to drink. Third, no explanation of who was going to do my massage or how long my wait was going to be.
So, as I wait, some other lady comes through calling out someone else name and looks at me and says, ""you are not her"" and I said, ""No, I am not"". Then finally the massage lady get there and comes through mumbles something about who I must be and she will be with me in a moment after she sets up. I sit there wondering ok, and you were not here before setting up for what reason? And I guess it was like she read my mind because she came back out and apologized and introduced her self and invited me back to my room.
Her massage wasn't bad, she did exactly what I had asked for, but I didn't feel anywhere near as relaxed as I do normally when I get my massage. I didn't get goose bumps not once (in case anyone out there measures like I do.. goosebumps =awesome). But I was cold the entire massage and was so glad when i got covered up and the hot towels on the feet were superb!! So, I would rate the therapist higher than the experience itself, but not much higher.
Overall, I wasn't impressed. I will be making the busy weekend appointments with my previous Spa and I wont be going back.