Dave's Ultimate Automotive

The best in town! I would recommend it to anyone. Friendly, courteous, prompt service! Great courtesy service, real hometown folks!! more

I've been a Dave's customer for almost 10 years. Having grown up in family of car enthusiasts, I know a little more about cars than most women, so I know how hard it is to find a good mechanic, let alone a reputable shop. These guys consistently exceed my expectations: they are always friendly, knowledgeable, and will take the time to 'splain me what's going on with my car if I have questions. As a single woman, having your car out of commission can be quite a hardship, and interacting with the repair shop guys can often be an uncomfortable experience. The shuttle service takes the headache out of having to arrange rides to and from work. When I come into the shop Ryan and Dwayne treat me like an old friend and a customer as well, with respect. It's such a pleasant departure from being treated like some dumb woman who can be taken advantage of, as is often the case at other places I've visited. You really do believe they value your business, so anytime someone mentions they need to take their car in for repairs, I steer them towards Dave's. Thanks, Guys! Pros: Great service, customer-oriented, free shuttle service more

These guys are pros. They know how to fix it correctly, and FAST. I have an older car and I don't know how they get the parts for it so quickly, but they do. Be aware, they aren't cheap, but they keep it reasonable. You are paying for expert service, expediency, and reliable results. more

It's always been frustrating to me whenever I need to take my car in for service. Either go to the dealer and be prepared to pay big bucks for even minor things, or end up at some fly-by-night shop with questionable abilities. Well, that has changed. I now have a place I can actually feel good about. more

Been here twice sent our move the Austin. Service is truly first class. They really go over details on what (if any) maintenance programs are needed. You can tell they take pride in their jobs and want to make sure they get return business! Highly recommend Dave's! more

i brought my montero in thinking it was going to be very expensive. it would not start. i have been there in the past and had good service. they towed it in and diagnosed my vehicle. i was expecting a fuel pump or timing belt since it would not start. when they called they said my key was not working and could i bring up my other one. well i did and they called me back and said it started and all i needed was my security system reprogrammed. i got out spending less than i thought (which is a good thing because last time my ac compressor and computer was out and that was expensive). well when i got there today they did not charge me for my tow. i feel like a lot of other shops would have charged me a lot more or even better yet other shops i don't think would have gone the extra mile and got the correct diagnosis. the techs here really put a lot into what they are doing and not just fix guess at what they do. i thank you Dave for giving my family piece of mind that i don't have to worry about being taken advantage of. Dewayne and Ryan always seem to want to help. Dewayne spent a lot of time with my son talking about the right tires to put on his vehicle. which is great because he knows a lot about tires and my son might have bought the wrong tires. my son even called him on his cell phone after hours and he still was willing to go the extra mile. great job from front to back of the shop Dave Pros: free shuttle,honest,techs are the best Cons: every one loves them. they are busy but worth the wait so be patient more

I have taken 2 vehicles to Dave's and have gotten a thorough explanation of what was wrong with the vehicles and was even told which repairs I could wait on, and which were absolutely needed. The staff is very knowledgeable and they provide great customer service. They are a little pricy, but for the quality of work and peace of mind that the job got done right, it is worth every penny. You get what you pay for. Pros: Highly knowledgable, one-stop shop Cons: Pricy, small parking lot more

Everyone at Dave's Ultimate Automotive is so friendly and always takes the time to get to the root of car problems. I recently had a strange issue with my car and couldn't figure out what was causing the problem. They took my car in at the last minute and worked on it until they found out what was going on. I was grateful since I had already spent a lot of money elsewhere without my car being truly fixed. What I appreciated most, though, was how thoroughly everything is explained. I received a detailed description of the problem, the way parts work, and felt comfortable asking as many questions as I felt necessary. more

I have used Daves since 2006 and have always had great service. I have never left feeling that I had been talked into repairs that I didn't need. Cons: Somewhat hard to find on Howard Lane more

My husband is disabled and uses a wheelchair. Our van has a lift for the chair and without it, he's stranded at home. Dave's shop diagnosed and repaired a complex engine problem that could have ruined our only vehicle, and they did it in an amazingly timely fashion. They are highly competent, trustworthy, reliable, friendly and fast! I would recommend Dave's Ultimate Automotive to anyone with a car problem, and have done so many times. more

Dwayne and Chris took personal interest in my car and investigated all options to make sure they addressed my concerns and to fix my car. To me, the car was running rough and the air conditioner wasn't working when car was idle. A quick diagnostic found nothing more than basic maintenance required. I doubt I would have gotten the same truthful response if I had taken it somewhere else. more

Our family has 3 cars and we exclusively use Dave's north location for all our auto needs. You can totally trust what the staff recommends for service and we like their philosophy of maintaining the car for the long haul. The shuttle is very prompt and convenient but if you want to wait in the lounge, there's good current magazines and a big screen computer with web access to keep you busy. They don't talk down to women about repairs but can explain what needs to be done in clear terms anyone can understand. If using a rebuilt part will save you money and work just as well, they will tell you that. When my Camry's security alarm kept going off and locking up the engine, Dwayne talked me through it on the phone in spite of my frustration, and then Dave disconnected the alarm (at my request) for no charge. If you're a returning customer, they greet you by name when you come through the front door -- unlike most of these national chain repair shops that have a new manager every time you walk in. Pros: close to my house, shuttle, computer in waiting room, friendly trustworthy staff more

I have been coming to Dave's Ultimate forever for car service and repairs; and I am always satisfied with the service and Great customer service. I give them 5 STARS. more

I BROUGHT MY HYBRID IN FOR MY FIRST OIL CHANGE YESTERDAY. I DID NOT GO TO THE DEALER BECAUSE I HAVE NOT BEEN SATISFIED WITH THE LONG WAITS AND JUST LACK OF ATTENTION TO ME. I FELT LIKE A NUMBER AND THAT IS ALL. I TOOK MY VEHICLE INTO DAVES AND THEY GREETED ME RIGHT AWAY. ALL I NEEDED WAS A OIL CHANGE. THEY HAVE THIS BOOK THAT HAS ALOT OF GREAT MAINTNENCE INFORMATION. DWAYNE TOOK THE TIME TO GO OVER EVERY THING WITH ME AND THEN WE REALIZID THAT I WAS OVER DUE FOR MY TIRE ROTATION. THEY HAVE THIS LIFETIME ROTATE AND BALANCE THAT GIVES MOST OF YOUR MONEY BACK WHEN YOU BUY NEW TIRES. HOLLY MOLLY ARE YOU FOR REAL. THESE GUYS DONT WANT TO BE ONE OF THOSE SHOPS THAT GET YOU IN AND TAKE YOUR MONEY. THEY ACTUALLY WANT YOU TO COME BACK AND LEAVE HAPPY. THEY EVEN SET ME A APPOINTMENT FOR MY NEXT OIL CHANGE, GAVE ME A COUPON AND SAID THEY WILL SEND ME AN E-MAIL. ALL I HAVE TO DO NOW IS DRIVE MY CAR. HOLD ON NOW THEY EVEN TOOK IT FURTHER. THEY HAVE A WEEKLY RAFFLE FOR 60 DALLORS OF FREE GAS. I HOPE I WIN! SO WHEN I PICKED IT UP THEY DO A FREE CHECK OVER AND RYAN WENT OVER IT WITH ME. NOW I DONT NEED MUCH BECAUSE MY VEHICLE IS NEW BUT RYAN EXPLAINED MY 30 THOUSAND MAINTNENCE SO I COULD PLAN FOR IT. IT WILL BE A WHILE BUT DAVE YOU CAN BET I WILL BE BACK. GREAT JOB ON BEING AND NOT OLY THINKING OUTSIDE THE BOX. Pros: TOO MANY Cons: NONE more

Dave's Automotive has several convenient places. They not only know what they are doing. more

I have been utilizing Dave's Ultimate Automotive since 2000. I have four vehichles and the service provided has alway been outstanding. They always ensure the cars are properly fixed and within a reasonalble cost. Dwayne and Ryan are two of the best customer service individuals I have ever been associated with. They are extremely friendly and caring and they try to return your cars as soon as possible. They always research the best prices for parts and the mechanics have stayed late on several occassions to get the cars back when needed. Dave is a suberb owner and leader and has instilled the proper work ethic in his employees. Although his business is to make money he always ensures the customers get the best value and service. I have referred numerous individuals to their businesss because I truly believe they are honest. Thanks. more

This company is one of the best automotive services I have ever dealt with. They are friendly, honest, concerned professionals. My husband and I will continue to bring our vehicles here to be serviced. The representatives that I have interacted with have always taken the time to explain the problem to me in "lay-mans" terms and physically show the problem on the vehicle- great for visual learners like me. They then take the time to describe my options that are available helping me to make an informed decision. I would highly recommend this automotive shop to anyone. Pros: Expertise, Shuttle Service, Professionalism, Friendly, Competitve Pricing/Rates Cons: n/a more

I have been a long time customer of Dave's Ultimate and want people to be aware of their friendly, quality service. Finding a reputable shop has always been tough, but Dave's takes all of the worry away. You can be assured that you will receive prompt, quality service at a reasonable price along with extras that other shops do not offer. Dave's will offer you a ride to work, they do not start repairs until you have been consulted and they take the time to explain your options fully. All of the choices are yours, which is very refreshing. Dave's has maintained my late model Suburban, as well as an older convertible that I own. They take the time to run down parts for my old car that are not readily available, a detail that I greatly appreciate. I have had excellent experiences at Dave's and will continue to have them repair and maintain my vehicles. Pros: Prompt, relaible service; Quick to answer any questions or issues, friendly staff Cons: far North, but now a South Location! more

I have never been to an automotive shop of any kind that provides the level of customer service and care that Dave's offers. From sharing their customer service philosophy, to posting Dave's cell phone number, to their amazing attention to detail to make sure that you're happy it's all there. That's all in addition to the great job that they do with your vehicle. If you don't like auto shops or taking your car in then this is the place to go, they will make you feel right at home. I wouldn't take my car anywhere else. Pros: Customer Service, Excellent Work Cons: North location not always conveinant for some people, but there is a new south location more

My account of my interaction with Dave?s Automotive was pulled from this website for a violation of the site?s User Review Guidelines. I happen to believe that these facts deserve the opportunity to be read: customers have the right to make informed decisions about where to spend their money. However, you cannot read the details of my three separate, unpleasant experiences at Dave?s Automotive. Someone takes a proactive roll in monitoring this site and removing any post that violates the User Review Guidelines. Take a very close look at these guidelines, and understand the type of information that is removed from this website. I did not have a good experience at Dave?s?times three. In my book, three strikes and you?re out. In my opinion, there?s one difference between Dave?s and the place down the block. Dave?s claims to be different. Pros: Clean, nice waiting room Cons: Cost, work, customer service more