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Dave's Ultimate Automotive - Austin, TX - Reviews page 1 - Judysbook

Dave's Ultimate Automotive

2711 Howard Ln (at Wells Branch)
Austin, TX 78728
(512) 244-7716
Incorrect info? Correct your listing


Dave's Ultimate Automotive - Austin, TX
Dave's Ultimate Automotive - Austin, TX
Dave's Ultimate Automotive - Austin, TX
Dave's Ultimate Automotive - Austin, TX
Dave's Ultimate Automotive - Austin, TX
Dave's Ultimate Automotive - Austin, TX



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A couple of weekends ago during a cold and rainy Saturday morning, my engine light came on. My regular shop did not answer the phone. I happened to see a copy of a Groupon spec...


I don't have absolutely anything bad to say about their service because they were polite and friendly to me and my wife, who's car needed a timing belt change. We had it towed to ...

Engine Light Came on During Weekend 12/27/2011

A couple of weekends ago during a cold and rainy Saturday morning, my engine light came on. My regular shop did not answer the phone. I happened to see a copy of a Groupon special we had for Dave's Ultimate Automotive. I called and within two rings, Dwayne answered. He treated me as if I had been a long time loyal customer, although this was my very first time to call. Although his shop is closed on Saturdays, he not only answered the phone, but he made arrangements for a mechanic to see my van that morning. When I got to the shop, the mechanic was extremely friendly and efficient. He checked the van, determined I could keep driving. It was a huge relief to be able to determine that I could continue to drive the van during the weekend. I made an appointment to have the van fixed during the week. When I returned for the scheduled appointment, I found the staff to be very friendly, they called and explained what was wrong with my van, gave me time to think about options. The whole experience was excellent. I have to say that I am most impressed with the fact that Dwayne answered the phone when the shop was closed and made arrangements to have someone look at my van. Pros: null Cons: null more

Seriously Good People ... 12/8/2011

... that do seriously good work!! I've been going to Dave's up on Howard for a couple of years now, and every time I leave the place I feel good about the work they've done. Trust goes a long way. I can trust DUA to take care of problems with my wife's vehicle even if I am not in town. How many businesses do you know that'll take your phone call and just say "don't sweat it, we'll take care of it for you?" They have gone above and beyond the call of duty a number of times. Any time I've needed a hand, they have been there to help me out. They help keep my Jeep and Dakota rolling just fine!! Dave's regularly has specials, VIP discounts, a taxi service, and they have developed a discerning palette for fine baked goods .. thanks to my wife! Pros: null Cons: null more

ULTIMATE SERVICE!!!! A++++++++++++++ 7/11/2011


always quality and trustworthy 6/29/2011

I am not a car guy and have had concerns about most mechanics, but I have been taking all our vehicles to dave's for the last 6 years and have had great experience with them. They give detailed recommendations, but don't pressure about unneeded work. more

great work 1/20/2011

I have had nothing but great experiences at Dave's Ultimate. more

Great Shop - Great Customer Service 1/20/2011

I have been using Dave's Ultimate Automotive at the Howard Lane location for about a year now. I've gone to other repair shops that did not even begin to know what customer service means. Needless to say, I did not use them a second time . At Dave's, my service advisor is Brad and he is great...I make sure I talk to him when I bring in my truck. All the managers and techs are excellent and I know that I will receive the best service and repair available. They take the time to explain what needs to be done and will also let me know which repairs I can safely wait on. I need to be able to trust that the repairs are done right the first time and if something does come up, I know Dave himself will make it right. I'm just glad I found these guys! more

Great car shop 1/20/2011

Just recently went to this shop to get my brakes fixed and got great service from these guys and I now don't have any more problems with my brakes. Highly recommended. more

WOW Amazing customer service and serious tech's. 1/19/2011

Long time user of city search, but I have never posted a review until now. I love Dave's I have been bringing all my cars to their Howard lane location for about 3 years now. Brad and Dwayne's customer service is great and the work I have had done on my car has been stellar. I am not sure how much money I have saved getting things done right the first time, but im sure its a butt load. These guys set the bar for REAL CAR CARE in a world of mis-trust and shady dealings. 5 stars RUN dont walk. more

My "Go-to" Auto Repair Choice 10/29/2010

Dave?s has been my #1 auto repair shop for about the last decade. more

Honest, Reliable and Excellent Customer Service! 9/29/2010

Bottom line: They are competent, honest and provide excellent service. Strongly recommend ! Cons: Labor may be on the higher end My story: I have a 98 honda civic which was producing a lot of noise while driving because the wheel bearings were in poor condition. Previously, I'd taken my car to Lamb's Automotive. After a diagnostic, several visits and buying my own part, they took my car, had it for half a day and told me that it couldn't be done because my wheel bearing was old and hard to remove and they did not want to damage the axle. So, no progress after several visits and dollars spent. After a few weeks I had to take my car in for a check engine light issue. I found Dave's by googling for mechanics with good reviews. I mentioned my wheel bearing issue as well and they promised to take a look. They gave me a higher quote than Lamb's on the labor. But I gave the "go ahead" because I trusted them after they had fixed my check engine light. The good news: they were able to change the wheel bearing unlike the incompetent mechanics at Lamb's. Here is the best part: They had made a honest mistake - they changed the wheel bearing on the wrong wheel (the mechanic had changed the one which he thought was the worst and not the one i wanted replaced). When I spoke with the service rep, he instantly agreed that it was their mistake. They fixed the wheel bearing on the "correct wheel" for free! That's customer service for you! And the car is in great shape now... more

Excellent ReliableService 8/4/2010

I do not really know where to start on the excellent service that I have received from Dave's Ultimate. I have been a customer of Dave's from the beginning of Dave's business on Howard Lane. Being a female, I fully rely on Dave's staff from the front desk to the mechanics knowing that they will take care of my 1999 4-Runner faithfully and not try to sell me work that is not needed. more

Dave's Ultimate Automotive saved my life 7/7/2010

So, I got this email from Dave's Ultimate Automotive telling me I could come in for a free service for the Independence Day holiday. I was all like, "Ooh!! FREE!!!" I mean, who doesn't love free? Pros: Very concerned about customer satisfaction more

Thanks Dave's Ultimate Automotive 5/17/2010

I contacted Dave's South location after reading their reviews online. I was considering the purchase of a nearly new Ford F350 truck listed on ebay from a Ford dealer in Austin. The truck looked great in the listing, and sounded fine after talking to sales staff at the dealership. I had the truck delivered to Dave's for a pre-purchase inspection. Their report pointed out that, contrary to the dealerships claims, the vehicle had been in a wreck at some point and that there was some misalignment issues with some of the body parts. I couldn't be happier with the service that I received from Dave's. I found the staff there to be attentive, polite and professional throughout this process and would recomend them to anyone that may be requiring this type of service. more

Dave's Does it Right 12/7/2009

I took my '01 Montero in to have it checked out. Brakes were squeaking and not even and the engine was misfiring. Big job; but they got it done in 2 days even with a parts crisis! They are the only place I'll take it again, if I have to! Pros: World Class Customer Service Cons: none more

They get the job done and do quality work. 11/24/2009

I have had an excellent experience with Dave's Ultimate Automotive. They consistently do good work and I like the personalities of the attentive staff. They are very good about working with me. It is really a matter of quality. Dave's Ultimate Automotive has done both maintenance and repair work for me over the last 5 years, maybe longer. Everything has turned out very well. If there was ever any kind of a problem, and there have been very few, they would correct it right away. I highly recommend Dave's because they are very efficient. They get the job done and they do quality work. more

Restores trust in automobile repair. 11/23/2009

I use Dave's Ultimate Automotive because of their honesty, the promptness of their work, and the service reminders that they provide when our cars are due for service. They have done both maintenance and repair work on multiple cars for us over the years. We have a 9-year-old car and an 8-year-old car that they have maintained and both are running well. At Dave's Ultimate Automotive, they treat you like family. They are just as concerned about your car as if it was their own son's or daughter's car. David Plaisance more

WOW 10/8/2009

I have been going to Dave's since 1990 and have been a loyal customer ever since. My cars has change and the problems have change right along with the cars, but whenever I have a problem I myself can not fix, then I know I'm in good hands at Dave's. The staff talks to you with respect and is kowledgable about the work that they need to perform on my car. I have shopped around and checked out other garages, but nothing compares to Dave's. Pros: is they are pros at what they do. more

Excellent shop and people 6/29/2009

I checked out a few places for new tires and alignment after I installed new shocks on my car. SoulSpeed provided horrible initial customer service so I went to Dave's to check it out. Excellent service from the beginning. I was greeted when I walked in and Dwayne spent as much time as I needed going over my options. When I took the car in for tires/alignment, it took just the amount of time that he quoted. The tech test drove the car before and after the alignment and provided a printout of the readings. Everyone is courteous and helpful. Dwayne remembered me and even kept in mind that I do a lot of my own work when noticing that my belts were damaged and should be changed. Thanks! Pros: Everything Cons: Parking more

not in it just for the money 4/9/2009

i brought my nearly dead ford explorer to dave's hoping they could help...they looked at it but told me the repairs would be more expensive than it was worth and they would probably be followed by other things cropping up. they didn't charge me and they even offered to tow it somewhere for me and to check out any vehicle i wanted to buy so i would know if i was getting a lemon. great old-fashioned service. and they even let me leave it with them several days while i looked around for another vehicle. i plan on using them for whatever vehicle i do buy and also to bring my son's 2006 car to them for it's regular maintenance. good people. Pros: Don't charge for every little thing more
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15% OFF all yearly plans
Use YEAR15 at checkout. Expires 11/30/2016

Taking care of cars and the people who drive them.

Owner Message

  • Family owned and operated since 1997, Dave was named 2008 NAPA / ASE Tech of the year. That makes two years in a row. * New customer 20% off up to $50.00. Loyal customers earn free oil changes and big discounts. Visit for details. AMENITY...


  • Auto repair shop provides warranties on their work, 24-hour towing and courtesy rides; services include state inspections and factory maintenance.

  • 7/15/2005 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7:30am-6pm
  • Payments:

    Visa, American Express, Master Card, Discover
  • Neighborhoods:

    Kings Village, Austin

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