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Dave Smith The Lamp Maker - Kansas City, MO - Reviews page 1 - Judysbook

Dave Smith The Lamp Maker

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7432 Wornall Rd
Kansas City, MO 64114
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(816) 333-4200
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Dave Smith The Lamp Maker - Kansas City, MO
Dave Smith The Lamp Maker - Kansas City, MO

Reviews

( 6 )
( 3 )
( 0 )
( 2 )
( 6 )

Best

I've been into this store a few times and have had excellent customer service and was greeted with kindness. If your experience was less than expected, I'd definitely try it agai...

Worst

A few years ago I had the exact same experience which happened to Double Trouble in 2010. I too entered Dave Smith's with a vintage lamp needing a shade. The clerk kept directin...

Mommyof2boys 4/25/2014

I've been into this store a few times and have had excellent customer service and was greeted with kindness. If your experience was less than expected, I'd definitely try it again as maybe you or that worker was having an off day. (as we all do) This is a very unique store to the city and I will definitely go back for all of my lighting needs. more

Editorial review from Citysearch 1/11/2014

Looks like the owners paid to clean up their negative reviews. more

Rude 9/22/2012

Very Rude!!! Will not go back! more

I can't believe this place is still open! 6/26/2012

Bette Smith giving her awful store 5 stars is unbelievable! She herself is the rudest battle axe of them all. Both she and her husband should have retired years ago! more

Attempted rip off 9/27/2011

A few years ago I had the exact same experience which happened to Double Trouble in 2010. I too entered Dave Smith's with a vintage lamp needing a shade. The clerk kept directing me towards pairs of shades....yet I only had one lamp! I purchased a small shade at over $40 and she charged me for two shades and packed two into the box. I am a three hour drive from KC, and had I not caught this, a terribly inconvenient return trip would have been necessary. The female clerk was near retirement age and not pleasant. Of course she wasn't pleasant, she was trying to rip me off! more

Good service. 8/17/2011

Hubby and I walked in with an old broken wooden chandelier and 2 lamps needing shades. Dave was cool with the challenging repair job. Price not out of sight. \r Lady clerk most helpful with shades. In and out in 45 mins. Worth the drive.\r more

OUTSTANDING! They can do anything! 8/16/2011

I don't understand some of the other negative reviews on this site. I've taken many light fixtures to them over the years for repair, and the results have been wonderful. They have gone over and above my expectations and have always been so nice. And I always rely on them to help me choose shades. I think they are great! more

Continually Sub-Par 4/26/2011

My husband broke a lamp I loved. When I found out he took it to Dave Smith, I thought, "Why bother?" \r Everytime I've gone in there, it has been a woefully disapointing experience. And this time was was no different. \r Another example, I once tried to replace a lamp shade there & got into a debate with the clerk about it. I couldn't get out of there fast enough. Needless to say, I found the shade elsewhere and will continue to look for a good place to have my treasured lamp repaired. more

Bette Smith, The Owner 3/23/2011

I am writing this review in response to to reviews of our business that I have read. Dave and I have worked hard to put a business in the Waldo area for people to be proud of and to service the community to our best ability. I have read the reviews and am very disappointed with some of the them. I want to apologize to any customers we have not served right and hope that they will give us a second chance. We try very hard to give good customer service and work hard with the community. Please let me know personally what I can do for you. Thank you. more

Awful Customer Service! 11/12/2010

I would have given this place no stars if it was possible. I called to ask about a vintage light I needed fixed and the woman on the phone could NOT have been more rude. Her answer to everything was "nope can't do it." And when I asked about other places I could call she was just rude and mean and so discouraging I actually hung up the phone. I will never go back there. more

Don't Bother! A Total Waste of Time! 4/27/2010

My husband called and spoke with Dave regarding a part for our antique chandelier. Dave told him we should bring it in and he would take a look at it or the employees could help with it. Upon arrival at the store, there were three ladies standing behind the counter chatting. I was greeted and asked if I needed help. I told them my husband had spoke with Dave regarding a part for our antique chandelier and was told "Dave is very busy, has been out of town and just leave it-he will take a look at it". I asked if they could help and showed them the problem with the chandelier and they told me Dave would have to look at it. I told them that would be fine and left it with them. Went in the next day and the ladies were still standing around chatting behind the counter and I was told that "Dave is out to lunch, is still really busy and has a business to run". I asked them to give me our chandelier back and that "I thought this WAS business". My impression is their definition of "busi more

Double Trouble 9/29/2009

I brought in an antique lamp for which I needed a shade. The clerk kept looking for a pair of shades, even though I kept reminding her that I only had one lamp. I decided on a very unusual, lovely silk shade...rather expensive. Upon paying the bill, I noticed the clerk had charged me for two shades & packed two in my box. I assumed she worked on commission & was determined to sell me a pair of shades. Perhaps I was to wear one as a hat? more

Are you looking for Expertise? 11/22/2008

A couple of years ago I brought a rare antique bronze lighthouse lamp to Dave. It had been lit from within at one time, but I could not figure out how it should be done properly and without diminishing the value of the piece. Dave knew exactly how to design the lighting and cord and gave me his opinion that it was an old fixture that bolted to a table found in a ship. The lamp was a piece that belonged to my brother who'd always said that he wanted to someday restore the light, so I planned it as a surprise for his birthday. He just loves it! The workmanship was top-notch. We highly recommend this business! more

Fantastic Experience! 9/29/2008

These people have helped me time after time (since the mid-'80's)! I have had a piece of marble set into a table, and Dave lighted it from underneath, for me. I have bought unusual items at an antique shop, and Dave turned them into accent lighting. I have many Blenko glass teardrop finials (no longer made), which eventually come separated from their brass screw-on base. They have always been able to repair these for me. Amazing ingenuity! more

not what it seems 6/7/2008

Over priced. Owners are rude. WalMart quality with high priced items. Go elsewhere for the same items. Owner claims to be a real interior decorator. Ask for proof. more

Great Store 5/20/2006

Dave Smith The Lamp Maker has been in operation since the 60's and is located in the Waldo Neighborhood. Their is parking on the street or behind the building. They have such a huge selection of lamps and lamp shades. If you need to repair your lamp, they can also help you out. They are closed on Sundays and Mondays. more

Nice Lamps 2/7/2006

This is a well known lamp shop that carries high-end lamps and fixtures. Most of their items are expensive, but good quality. The lamps they sell are made of solid materials and will last a long time. The staff is very helpful and good at making recommendations. They are able to special order many items. They also carry ceiling fans and have some of the higher end brands that provide good warranties. I would recommend if you are looking for lighting for your home. more

Many, many lamps and more 11/25/2005

Dave Smith makes lamps and a whoe lot more. The store is packed to rafters with any and every style of lamp you can imagine. The also have many custom looking home furnishings at mass produced prices. If you can't find the lamp you are looking for they find it or make it for you. They have tons of replacements and repair parts to fix up your old lamps. more
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Owner Message

  • <ul><br><li>Lamp Repair</li><br><li>Lamp Shade Cleaning</li><br></ul>

Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Ward Parkway, South Kansas City

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