These guys are great! It was actuall a fluke because I went to the shop next door that happened to close down. I went in looking for a beginning guitar - never played before in my life. These guys talked straight (didn't try to over-sell on someone that didn't know a thing about guitar). They started all the way from the bottom giving me Pros and Cons for each category and really gave me the flexibility to choose my price range.
I wanted a guitar that sounded good (so I'd be exicted to play) and one that I would keep even after I learned more than just a few chords. The salesperson showed me a good looking used guitar and gladly played it so I could hear the sound. It was a great deal at $220 and I love it! A month later I know 2 (3-chord) songs and signed up for group lessons! Next time I go looking for another guitar, I'll go back to Zoo Music.... even though the drive is over 20 miles away! Great selection! Guys know their guitars.
Pros: Great selection, Friendly knowledgable staff, great value
Cons: Space is small