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Danielle's Bridal - Salt Lake City, UT - Reviews page 1 - Judysbook

Danielle's Bridal

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2245 Murray Holladay Rd
Salt Lake City, UT 84117
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(801) 272-1146
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Reviews

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Best

Pam made shopping for my daughter's wedding dress an absolute joy! She made her feel just like a princess and treated us professionally. We brought quite an entourage with us an...

Worst

This was the worst part of my whole wedding experience. From the moment I bought my dress they were shady. First they ordered the wrong size and tried to ""Jerry Rig"" it to fit...

Editorial review from Citysearch 7/12/2013

Fantastic!!! Thank you sooo much for finding me the perfect dress and respecting my budget. Wonderful customer service and excellent dresses selection provided me with the best experience possible. Don't buy a dress without visiting this shop! more

Best customer service ever! 5/30/2011

Pam made shopping for my daughter's wedding dress an absolute joy! She made her feel just like a princess and treated us professionally. We brought quite an entourage with us and everyone was welcomed as honored guests. Donna is an alteration queen whose quest for perfection is simply unparalleled. The dressing rooms are large and comfortable and allow for lots of movement--an essential element when trying on lots of gowns. We shopped at another store first and were not impressed with the ""cattle call"" mentality. The prices are great--no upselling or high pressure tactics--we were asked our budget and were shown multiple selections in our price range. If you want first rate, personalized attention, don't go anywhere else.! more

Best store ever! 5/10/2011

This was my first time shoping for the dress. I've done some research, read some reviews and made some appointments. I wasn't really sure what to expect. more

Can't Say Enough... 8/31/2008

Danielle's was recommended to me by a friend who had purchased her gown there. It is the only store I spent more than 5 minutes in. Pam treated me like a queen despite my desire for a VERY affordable dress! Not only that, but she actually paid attention to what I liked and even identified my style before I had even figured it out simply by observing the types of materials and gowns I gravitated towards. She never tried to force her opinion on me though she was tactfully honest if she thought a dress, even a more expensive one, wasn't as flattering as another, while at other stores you come out greeted by ""oh my goodness you look gorgeous"" in a way that makes you doubt their sincerity. The dressing rooms were large and had mirrors so I could reject a dress without having to go out in front of everyone in it! Pros: large dressing rooms, beautiful gowns, professional service more

A Gem of a Bridal Shop 8/7/2008

I found Danielle's after googling 'bridal stores' in Salt Lake, then proceeded to visit just about every one of them. Danielle's was by far the best all of these places, with personalized, friendly service from two sales ladies, Janet and Pam, who give you as little or as much attention (and advice!) as you'd like. I agree with the previous poster who stated that their dresses look couture without the exorbitant prices - and there's a great selection despite the small outward appearance of the store. This places is hands down superior to everywhere else I looked. Pros: friendly, genuine service more

Georgeous dresses, extraordinary service! 5/19/2008

After going to a few other bridal shops with mediocre results, I finally went to Danielle's. Several of my girlfriends recommended the place and had gotten their dresses there. After my day there I could absolutely see why everyone was recommending it. The dresses all looked super high end, while the prices were very affordable. I had a hard time choosing a dress because there were so many great options. Pam was so helpful and nice, offering great advice and objective comments to suit my body type and tastes. I will highly recommend this place to anyone I consider a friend. This is one of the best kept secrets in town! Pros: Selection, Service more

Extra amenities plus wonderful customer care 11/1/2006

I sent my sweet neice to Danielle's knowing she was on a limited budget. Not only did she find her 'dream dress', it was affordable! The alterations were MUCH LESS than expected! She was treated like 'royalty' and had a perfect experience! The extra amenities at Daniell's were an added bonus. Thank you to all at Danielle's who made my neices day so special. You are wonderful in my book! Susan Pros: Great and caring service more

Wonderful experience! 11/1/2006

I recently bought my wedding dress at Danielle's Bridal and I had such a wonderful experience! I was a little apprehensive about looking for a dress and I put it off as long as I could. On my first day of shopping, I went to two shops and was dissappointed with both. Someone had recommended Danielle's and even though it was pretty far from where I live, I decided to check it out. Pam Dew was so sweet and she made me feel right at home as soon as I walked in. I was on a tight budget and she helped me find several dresses that were in my price range. I still can't believe how easy it was, I fell in love with the second dress I tried on! It was such a huge relief. I found the perfect dress for the perfect price at the perfect shop. Thank you, Pam! Pros: Friendly, helpful service with reasonable prices more

Great service, perfect dresses!! 10/31/2006

I looked everywhere to find the perfect bridesmaids dresses and I found them at Danielle's Bridal.. You can pick the dress you love and also match it with your colors. When I got them I was worried about how they would fit, but they fit all of my bridesmaid perfect, not kidding all different body sizes, they all looked great. They also had a wide selection of wedding gowns. I would have picked one from their if I hadn't already gotten my gown. Everyone their is so friendly I really enjoyed my easy stress free experience I had with them! Pros: The staff was very frienly and helpful. The dresses are beautiful and high quality. Cons: none that I experienced more

Wonderful and Professional Customer Service and Alterations 10/31/2006

I have helped 6 nieces buy their dresses from Danielles and could not be happier. I have found the sales staff to be very helpful. They have even gone the extra mile by staying late into the evening for out of town nieces. I have worked with the owner and found her to be professional and honest. I also know that from my own experience with my nieces that the brides tend to think that they are going to lose 5 or 10 pounds before the wedding and want a smaller size. Or they go on the birth control pill and actually need a larger size than before. One niece grew 2 inches in the bust and waist when she started the pill and I had to alter her dress 3 times before her body stopped changing. I have sent alot of friends to Danielles and have never had a complaint. I would never go anywhere else. Danielles will always be my first and last choice for a gown. Pros: Different styles at affordable prices more

Great Customer Service 10/3/2006

I just read the review of Danielles Bridal Salon by another member. Now let me tell my experience. I did some pretty thorough investigations before I decided who to entrust with ordering and taking care of my dress. The first thing I found out was Danielles is the only store who does not charge for a 2nd pressing of the dress. They told me right up front that they will take care of minor spots when pressing for the 2nd time, and that if the dress was too dirty, they would need to have it cleaned and then would have to charge me. The other thing I learned from my phone conversations is that the alterations charges for Danielles is MUCH less than some of the other stores. I ended up ordering from Danielles and I couldn't have been happier with the service I was given. My wedding day was wonderful, and Danielles had a big part in making all my dreams come true. Pros: Very friendly and knowlegable sale staff more

Shady Business Ethics 8/16/2006

This was the worst part of my whole wedding experience. From the moment I bought my dress they were shady. First they ordered the wrong size and tried to ""Jerry Rig"" it to fit, then they tried to make more alterations then necessary (so trying to make more money) and I had to be the one to point out the correct alteration to make - only one was needed. Then even though they said they would clean the dress when I picked it up it was filthy and they went back on their word and said they only do spot cleans and she said ""well I was the one who got it dirty in the first place."" They never once took responsibility for their own screw ups. It was always the customers fault. I would not recommend this store to any one. I wish I had gone with another store that carried this dress and paid more just not to have dealt with the dishonesty and lack of ethics. (The kicker was I dealt with the owner of the store on all occasions, which tells you a lot. They just dont care about the quality of customer service as long as they get a check from you.) Cons: Customer Service, Alterations, Deceiving in all aspects more
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Editorial

  • This shop offers couture gowns and personalized service for the bride, along with accessories and bridesmaids dresses.

  • 9/10/2004 Provided by Citysearch

Additional information

  • Hours:

    M - F 12 noon until 6pm Sat. 10am until 5pm Closed Sundays
  • Payments:

    Master Card, American Express, Discover, Visa
  • Neighborhoods:

    Holladay

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