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Danada Vision Ctr - Wheaton, IL - Reviews page 1 - Judysbook

Danada Vision Ctr

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115 Danada Sq E
Wheaton, IL 60189
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(630) 668-0378
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Danada Vision Ctr - Wheaton, IL

Reviews

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( 4 )
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( 4 )

Best

so good! even sent my son to see him for his kindergarten exam.

Worst

Good: They took my insurance.. Bad: Poor customer service. Poor attitude on the staff part. I'm diabetic, and needed a report on my eyes for my medical doctor. After calling thr...

POOR SERVICE 12/29/2011

Good: They took my insurance.. Bad: Poor customer service. Poor attitude on the staff part. I'm diabetic, and needed a report on my eyes for my medical doctor. After calling three times, with no results I called to talk to the owner. That's when I final receive my reports. My glasses were to have transitions built into the lens where the glasses darken in sun light, a big $110 add on. They did not have the transitions in the glasses. It took another 10 days to get the new glasses back. What other things are wrong with the glasses.. Improvements: FIRE THE ENTIRE STAFF, WOULD BE A GOOD START!. Other: I will shop some where else in the future. They are in the wrong category! They are not a chiropractor. more

$$$ Hidden Charges 7/21/2011

Avoid if possible. The exam for contacts adds up to $200 ($68 exam, $95 contact fitting & $40 eye health). A year of contacts was $250 (more than double prices of internet mail orders). First scheduled exam was cancelled by doctor on short notice too. more

No 12/16/2010

My appointment was cancelled a 1/2 hour beforehand. I was never contacted to set up a new one. Would not recommend. more

great doc 8/24/2009

so good! even sent my son to see him for his kindergarten exam. more

Great place! 5/1/2009

I just picked up my two pair of glasses and love them. They have a great selection and the service was personal and very friendly. From what I understand they are under new management which was badly needed. I highly recommend this place! more

no problems here! 4/8/2009

I had a great experience with the doctor and staff. They even followed up with me a few weeks after my visit to let me know new sunglass styles were in. more

Fool me twice... 1/19/2009

Doctor is wonderful, staff is horribly unprofessional. on my first visit the receptionist tried to tell me that my insurance co did not cover my contact fitting or lenses. They were about 20 min from closing and she refused to call my insurance company. I had to call from my cell phone (while the receptionist slammed things around and complained that she wouldn't be going home on time), and had to put them on with her to explain that it was covered. The second strike happened this weekend. I had broken my glasses and had recently moved 40 min away and needed my Rx faxed to my new Dr's office. After 45 min of waiting, being told one person that they had sent it already, and another saying they were too busy, my Dr called the office and requested the Rx over the phone, to be followed by a fax whenever they got the time. The receptionist hung up on the Dr on three separate calls, telling her that I had to drive down and get it because they didn't have time for old patients. Not only was the staff at my new office completely appauled, but I had to pay for an entirely new exam after waiting 3 hrs for the whole ordeal to be over with. As of today (3 days later), they have still not sent the Rx. more

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Nice doctor 12/31/2005

I love the optician and the staff at this location. They are thoughtful and considerate and very professional in there dealings. The doctor takes time to explain the procedure and answer all your questions. The staff is helpful as well. The clinic is clean and well maintained and the charges are reasonable. They have a great collection of frames as well but you are never pressurized to buy from this place. more

Eyes For You 8/17/2005

If you wear glasses or contacts, then you understand the importance of your eye doctor. Danada Vision Center has always been good to my eyes. They have a helpful and friendly staff willing to help you make important decisions, from the best style frames to the best type of contact for your eyes. The exams are quick and painless and there is usually never a problem with scheduling appointments. more
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