Dairy Queen

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1503 19th St
Hondo, TX 78861

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(830) 426-2211
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I called to ask a simple question that would not take 5 minutes to answer. The person who answered the phone said they were busy with the lunch hour (11:15 am) could I call back l...

Poor Customer Service 1/15/2009

I called to ask a simple question that would not take 5 minutes to answer. The person who answered the phone said they were busy with the lunch hour (11:15 am) could I call back later. I then asked to speak to the manager who also asked if I could call back after 1:00 pm also. I know what good customer service is and how to go that extra mile it's a shame that the manager there doesn't feel the same. How sad that he couldn't take 5 minutes to answer a simple question. more
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Editorial
  • In Short
    Vanilla and chocolate soft-serve ice cream is the foundation for this chain's popular sundaes, banana splits, peanut butter parfaits, milkshakes and chocolate-dipped Dilly Bars...

  • 7/21/2008 Provided by Citysearch
Additional information
  • Payments: Visa, Master Card
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