My bathroom handle would not turn off, so my homeowner's called this guy to look into it. I was on my way to work, so I hid the key for him. I called him up at work and he told me it would cost me somewhere around $500 - $600. When I came home, there was a hole in my bathroom where the handle and spout used to be. He did not leave the ""bad"" appliances behind for me to look at. I called him the following day and asked him for the detailed breakdown of what he did and the charges. He was uncompliant and disturbed that I would ask such a question as he already told me the previous day that it would be $500 - $600. I made several more attempts, but finally gave up and told him to go ahead and bill me for what he already did. He then accused me of being disrespectful of his services and that he came all the way down to shut my water off when it was 90+ degrees out. He wanted to continue aguing with me. I finally got through to him that he needed to take my billing address as I was going elsewhere. I ended up hiring someone else to finish the job.
Pros: initially sounded professional
Cons: see details