JavaScript is not enabled.
D Color Jewelry - Rowland Heights, CA - Reviews page 1 - Judysbook

D Color Jewelry

Claim
marker
1380 Fullerton Rd Ste 103
Rowland Heights, CA 91748
marker
(626) 581-1120
Incorrect info? Correct your listing

Reviews

( 0 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

All reviews seem negative

Worst

I purchased a Longines watch from D-Color Jewlry for what I thought was a great bargain, only to find out that I was decieved by a skillful sales approach. 8 days after I purchas...

WORST CUSTOMER SERVICE EVER~! Cheap quality products 1/24/2007

mdk917 Provided by Partner
I purchased a Longines watch from D-Color Jewlry for what I thought was a great bargain, only to find out that I was decieved by a skillful sales approach. 8 days after I purchased my Longines Master Collection Chronograph, I noticed that the chronograph hand did not rest on the 12th hour. So, I took the watch back expecting an exchange, but the owner (Jeff Tu) claimed that I had to send the watch in for repair. A brand new watch that I just purchased from them was already off tune. After a few disgruntled moments, Mr. Tu was kind enough to send the watch in for me. I waited for 6 weeks without a single update from them, and out of frustration called them demanding an update on the progress of my watch only to be told in an annoying tone that I did not have to call them inquiring about my watch. Mind you, a brand new timepiece that I only had in my possession for 8 days and in the shop for 6 weeks, and they don't even have the decency to take 5 minutes and give me an update. Ironically, they called me the very next day saying "wow, your watch just came in~!" What a coincidence~! To make matters worse, when I did pick up my watch I noticed a nasty scratch that was made during the repair. When I brought this to his attention, Mr. Tu began to get highly deffensive, started yelling his voice and argued with me to leave his store~! He rudely commented that scratches were not under warranty and tried to dish the problem to the repair shop by giving me the address & contact number. He told me it was my problem. So, for the $2300 watch, I received nothing but a headache, lost gas, lost time, pent up frustration and now I'm stuck with a scratched disfunctional watch. Oh, and after claiming that he'd send the watch in to the shop again, he later changed his story claiming he couldn't see the scratch. He even grabbed his employee and had her say that she couldn't see the scratch. THIS GUY JUST TOOK MY MONEY, SOLD ME A CHEAP WATCH, AND TOLD ME TO FIX THE PROBLEM Pros: You can have a nice looking watch. Cons: That's all that it is, just good looking. more
< Previous 1 Next >
CYBERWEEK:
50% OFF all yearly plans
Use CYBERWEEK at checkout. Expires 12/4/2016

Additional information

  • Neighborhoods:

    Rosemead

Best Deals and Recommendations