My dog loves Cuttles and so did the one I had before. Besides being good to the customer's dogs, they have taken in strays at times and found homes for them. They have also raised money for sick animals. They will crate the animal if asked. Otherwise they get to play and socialize. Cheryl is great with the dogs. They also have day care and boarding for the dogs they groom. That way they are sure they do not have any aggressive animals.