I went to this salon a couple of months ago because they seemed extremely professional and I thought they would be up to date on all the latest styles and products, and I wanted to change my 10 year old hair style and bring it up to date. They are classy...they give you a smock to wear (you hang up your shirt in a closet) and they serve you coffee. And the guy who cut my hair really seemed like he knew what he was doing, but when they were finished styling my hair I looked like I just got out of the lake swimming or something. It was a new hair style for me, and they didn't style it at all, so I didn't know WHAT to do with it when I got home. I was so disappointed that they didn't even charge me for the haircut. (regular haircut is $60). I went back three weeks later for highlights and asked the girl to please show me how to style my hair to make it look good. Once again, I was extremely disappointed with the way she styled it. (All she did was blow it out straight and let it hang down). As far as rating the hair cut and highlights, (highlights cost $105 and took 3 hours) I would say they probably know what they're doing, but as far as styling, my 8 year old niece could have done as good a job. For someone who wants a trendy haircut and knows how to style it yourself, I'd say you'd probably be very happy here, but for those who are chicken and unsure of yourselves, go somewhere else.