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Crystal Clear Optometry - McAllen, TX - Reviews page 1 - Judysbook

Crystal Clear Optometry

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4013 N 23rd St B (at

ONE BLOCK NORTH OF INTERSECTION OF NOLANA AND 23RD STREET SAME BUILDING AS HERMANS OPTICAL NEXT TO WHATABURGER

)
McAllen, TX 78504
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(956) 928-9616
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Crystal Clear Optometry - McAllen, TX
Crystal Clear Optometry - McAllen, TX
Crystal Clear Optometry - McAllen, TX
Crystal Clear Optometry - McAllen, TX
Crystal Clear Optometry - McAllen, TX
Crystal Clear Optometry - McAllen, TX
Crystal Clear Optometry - McAllen, TX

Reviews

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Best

This is my first choice when I want great vision care at a reasonable price. I am quickly attended by an optometric assistant. They ask my medical history and are willing to ans...

Worst

Dear readers, I have worn glasses for approximately twenty years, that being said I have been a patron of various optometrists and lens stores. I visited the optometrist at Cry...

Terrible customer service 3/4/2015

Dear readers, I have worn glasses for approximately twenty years, that being said I have been a patron of various optometrists and lens stores. I visited the optometrist at Crystal Clear in February of 2015 for a vision exam as a walk-in. I was seen in a timely manner, but the doctor was a short with me in way that made me feel that he wanted to hurry up and get me out of his office ,even though there was no one else in the lobby waiting to be seen. The price for a contact lens and glasses exam without insurance was $85.00 with a one month trial pair of contact lenses which I found to be satisfactory. I returned to Crystal Clear in March 2015 with insurance to purchase a pair of glasses and had a horrible experience. I walked into the optometrist's office and asked if I could please have my prescription sent to their frames store (which is connected and part of the same business) and the lady snapped at me and asked me why I didn't just bring the one that they had given me on visit, the month before. After arguing with me she reluctantly sent it over 15 minutes later. Once I picked out two frames that I was interested in I sat down with my husband and began trying them on, in effort to choose the one that suited me best. As I wear glasses everyday this is a big deal and I like to feel comfortable during this process. The woman who "helped" me was so rude and began making personal attacks at me in an effort to hurry me up in choosing a pair. Then she went as far as to accuse me of stealing a pair of Raybans and asked her coworker to check the cameras. The coworker informed the woman that they had already been sold and that was why they were missing. The lady then preceded to check the cameras and then once she had seen that they had indeed been sold, she didn't apologize but continued to be rude. These people are unprofessional and do not deserve anyone's hard-earned money. I will not return and I hope management reads this and improves their customer service. more

rudeness 8/10/2012

dr. ramirez is a good guy...but employees are rude...only for the money and not good service...eventually the dr. will lose patients and referrals... more

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Vision Care 8/5/2005

This is my first choice when I want great vision care at a reasonable price. I am quickly attended by an optometric assistant. They ask my medical history and are willing to answer any questions that I may have. I am then taken to get my eyes examined where it is done accurately and with great care. I am then given a trial pair of contacts to try on. When I am ready to order, having my contact lenses in stock also helps me save time which is always a plus. more
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HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • Eye Exams for Adults & Children,Treatment of Red Eyes,Diabetic Eye Exams,Glaucoma Evaluation & Treatment,Same Day Contact in most Cases,Medicaid,CHIP,and most Insurance accepted,School Vouchers,Large Selection of Designer Frames

Additional information

  • Hours:

    Mon 10am-06pmTue 10am-06pmWed 10am-06pmThu 10am-06pmFri 10am-06pmSat 10am-03pmSun Closed
  • Payments:

    Visa, Master Card, Discover, American Express

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