The staff at The Cruise Store goes above and beyond to make sure any vacation you take is a great one. I have booked many cruises, Disney vacations, and weekend get aways through The Cruise Store. They have always beat everyones prices. Every cruise, and vacation I have booked through them has always had the greatest accommodations. The one time I did run into a problem while at a Disney Resort with unsatifactory hotel accommodations, Harold at The Cruise Store, made a quick call, and quickly had us upgraded to a nicer Disney Resort for free. They always find the little unknown extras to do and see while vacationing. All of my experiences with The Cruise Store have been positive.