I've stayed at the Crowne Plaza Cabaña in Palo Alto a few times because of its comfortable rooms, amenities, and convenient location near company headquarters. This trip, I had misplaced my hotel bill upon returning home. Nuts! It would be difficult to file my expense report without it.
"To the Web," I declared, quickly locating the hotel Web site. I emailed someone named Josephine with identifying details and requested a duplicate bill. Imagine my delight when I received a PDF copy of my bill attached to an email...in less than an hour. Wow! I'm impressed.