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Cropp-Metcalfe Air Cond & Htg - Alexandria, VA - Reviews page 1 - Judysbook

Cropp-Metcalfe Air Cond & Htg

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5645 General Washington Dr Ste M
Alexandria, VA 22312
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(703) 941-8800
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The service guys who show up are always very good and professional.\r Their office help -- especially scheduling -- could not be worse or more incompetent. They NEVER show up on...

Cropp-Metcalfe 1/20/2012

The service guys who show up are always very good and professional.\r Their office help -- especially scheduling -- could not be worse or more incompetent. They NEVER show up on time, and frequently require multiple phone calls. Right now, both my wife and I have changed plans to be home for an 8 AM ""you're the first ones our list!!"" appointment and it's 12:30 PM. I've called twice and been assured by their schedulers that the guys are on the way. I'll never use them again. more
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