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Craters & Freighters - Sterling, VA - Reviews page 1 - Judysbook

Craters & Freighters

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22650 Executive Dr Ste 119
Sterling, VA 20166
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(703) 796-0180
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Reviews

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Best

I have been shipping with this company for 7 years. I've tried all their competitors, and these guys are the best, hands down. They're not the cheapest, but they offer a very f...

Worst

These guys are ripoff artists. They pulled a bait and switch on us shipping a very expensive sculpture. Their markup on shipping via fedex was about 400%. Their insurance was 4...

Analytical Device Packaging 6/8/2011

We asked this company to ship a large analytical device. The contracting, packaging and shipping was handled professionally and the device arrived in good shape. We also appreciated the communications with the company during the process as nothing is worse than not knowing what is going on. Jaime was very good about keeping us in the loop. We will indeed use the company again for future freight shipments. more

Great outfit 4/6/2011

i have used them twice to ship car seats from michigan and virginia to philadelphia. they are prompt and responded to my emails in less than 24 hours. the packing is amazing! yes, it is a little expensive but you get what you pay for and how much would it cost me in time and effort to drive a thousand miles each way?? i highly recommend them and will definetly use them in the future. kk more

The Only Company in DC for Packing & Shipping Artwork 11/8/2009

I have been shipping with this company for 7 years. I've tried all their competitors, and these guys are the best, hands down. They're not the cheapest, but they offer a very fair value relative to the service they provide. There are a couple of other smaller local companies that may be a bit cheaper, but they weren't worth the few pennies I saved (bad packaging, damaged items, wouldn't pay the claims, very slow service, etc). Whenever I have dealt with either the owner or his team, they've always been very clear about their pricing and the services they would be providing. I recommend this company without reservation! Pros: Integrity; Professionalism; Service; Top-notch packing more

ripoff artists 10/28/2009

These guys are ripoff artists. They pulled a bait and switch on us shipping a very expensive sculpture. Their markup on shipping via fedex was about 400%. Their insurance was 400% of what fedex would have charged. Packing was 3x what reasonable shipper would charge. We shipped a high value item with them, obviously when the saw the value of the transaction, greed took over, final charges were more than 4x the original estimate. What we paid them ended up basically being a ransom to get our piece delivered. I send expensive stuff (mostly art) all over the world regularly and know what it costs, my less experienced partner on this deal fell into the clutches of these thieves and we got completely screwed. In the end I believe we were dealing with the owner of the company, he was the biggest thief and liar of them all. I don't know how they can stay in business in this day and age, I'm sure word will get out eventually, I'll just do what I can to help make that happen. NEVER AGAIN! Pros: good packing Cons: price gouging/bait and switch more
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Owner Message

  • Give Craters & Freighters a call today for great prices and quality service. We look forward to hearing from you!

Additional information

  • Hours:

    8:30-6:00 Monday - Friday

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