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Cox Farms Market - Duncanville, TX - Reviews page 1 - Judysbook

Cox Farms Market

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1026 S Main St
Duncanville, TX 75137
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(972) 283-8851
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I bought a bag of some good looking and somewhat expensive ($4.99 for about 8 small fruits = @3 lb.) tangelo/tangerine type of fruit. I opened one and it was completely desiccate...

""POLICY"" will put Cox Farms Out Of Business-GOOD RIDDANCE!! 5/23/2010

I bought a bag of some good looking and somewhat expensive ($4.99 for about 8 small fruits = @3 lb.) tangelo/tangerine type of fruit. I opened one and it was completely desiccated (think dry as in opening an ancient Egyptian sarcophagus). Well, that was a drag and waste of about $.65. But they looked really good so I was certain the next one would be great. Nope. Not as bad as the first one, but definitely inedible and un-eatable (I had to try as we were hitting $1.30 thrown in the trash)! I thought, oh well, I'm sure they'd be happy to give me another bag and if that bag is bad, then they'd happily refund my money. I walked in with my bag of ""dried fruit"" and said to myself ""uh-oh"" when I saw a sign that said ""No Returns Without Receipt"" but I figured that had to mean refund and not just a return of a bad product for the same item. I was asked if I had my receipt (I have never in my 46 years saved a grocery store receipt and definitely not for a 3 item grocery store purchase!) and answered ""No, but I only want an exchange of product."" The cashier said this major event was going to require the advanced skills and super powers of her manager. This task alone took 5 minutes and the waiting lines grew. Finally the manager showed up and was obviously embarrassed about what he was going to have to tell me; that the ?policy? was no returns, meaning refunds or exchanges, without a receipt and that he wasn?t accusing me, but that some people would take advantage of returning without a receipt. My wife and I were about to do our two weeks worth of grocery shopping there, but I informed the manager that we would no longer be their customers and walked out immediately. I hope it was worth it to Cox Farms Market to lose my business for that day and the future and the business of all the people I can and will touch, over a $5 bag of oranges for which they probably paid $3. Pros: Large variety of bad products Cons: Bad products more
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