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Countryman's Jewelers - Modesto, CA - Reviews page 1 - Judysbook

Countryman's Jewelers

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1700 McHenry Ave Ste 19
Modesto, CA 95350
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(209) 578-1177
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Retail Shopping , Jewelry , Jewelry Repair

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Reviews

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Best

In my experience Countrymans has gone above and beyond the norm to ensure my customer satisfaction. They are prompt and very trustworthy. I would recommend them to anyone. They...

Worst

Dishonest! Rhonda, one of the owners of Countryman's Village Jewelers, sold me a gold, non-Rembrandt Charm when I had ordered and paid for a 14k gold "Rembrandt Charm". "Rembrandt...

Dishonest! 1/26/2012

Dishonest! Rhonda, one of the owners of Countryman's Village Jewelers, sold me a gold, non-Rembrandt Charm when I had ordered and paid for a 14k gold "Rembrandt Charm". "Rembrandt Charms" are a reputable brand and cost almost twice as much. It was embarrassing to learn that the charm I had gifted my mother was not authentic. My mother informed me that all Rembrandt Charms are trademark stamped "RQC". I took the charm back to Countryman's Village Jewelers and questioned Rhonda about its authenticity. I showed Rhonda that the charm she had sold me had "14kt" written on the bottom, not stamped "RQC". Rhonda said that not all Rembrandt charms are trademark stamped...NOT TRUE! I contacted Rembrandt Charms and the rep confirmed that ALL of their charms are trademarked stamped "RQC". You can "Google" the trademark info as well. I asked Rhonda to exchange the non-Rembrandt charm for the authentic one I had ordered and paid for. Rhonda said there would be a 15% restocking fee! PLUS, the price of gold had gone up and I would be responsible for the difference, too! I would not recommend this jewelry store to anyone. more
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Additional information

  • Hours:

    Mon. - Fri. 10am - 5:30pm;Sat. 10am - 4:30pm;Sun. CLOSED
  • Payments:

    Master Card, Discover, Visa

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