1st of all, they're short on staff, don't expect to come out the office within 2 hours. The worst thing is that all they cared about is making more $$, not your pet. I took my 8 months old yorkie to get spayed, and asked few questions about the microchip with the doctor. Few hours later, I went back to pick up my babe, and realized that they've put the microchip in her already. I was soooo p!ssed, the microchip was only $27, I was trying to get some info first, and haven't decided if I want my babe to go through the pain and get a metal placed in her body. On top of this, the vet give her extra 2 vaccines, ""because they suppose due very soon"". Wait a second, aren't you suppose to get my permission before you put the microchip in??? don?t you need to ask the owner first before you give her extra vaccine ??? I was really p!ssed off that day. Talked to the doctor, she said that "" oh, microchip is good for your dog, in case you lost her?..and she needs those vaccines"" . Yes, I've paid 1 year Puppy Vaccine Package at Petco, that's the reason I don?t want to get the shots from you!!! The point is you have to respect my pet, and respect the owner. What's a terrible service.
Cons: Office is dirty, I can't imagine what the surgery room looks like...
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