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Cost Less Auto Parts - Vancouver, WA - Reviews page 1 - Judysbook

Cost Less Auto Parts

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10507 NE 53rd St
Vancouver, WA 98662
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(360) 254-5710
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Reviews

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( 4 )

Best

This is one of the most unique auto parts stores I have been to. It is HUGE. They have tons of staff, tons of products and great prices. I was able to get Fel-Pro gaskets cheap...

Worst

They tell you one price and when they recieve it they jack up the price! Do not go there they lie. They told us the cost would be $42 for this part and when they got it they cha...

Editorial review from Citysearch 12/19/2012

Poor customer service, always letting senior employees go, I was told it is because they don't want to give vacations or raises. Sure prices are lower, but how about loyalty to their employees. I get to know a parts man that seems to really know cars, next thing I know I hear he was fired....Hmmmmm????????? more

Editorial review from Citysearch 11/20/2012

Great service! Needed wipers on my car yesterday in the horrible rain! Guy who helped ran out there IN THE RAIN, told me to sit in my car so I wouldn't get wet and installed my new wipers for me! Thanks so much! more

Great service, better prices 9/12/2011

This is one of the most unique auto parts stores I have been to. It is HUGE. They have tons of staff, tons of products and great prices. I was able to get Fel-Pro gaskets cheaper than anywhere else in town. All of these reviews don't make any sense with what I saw. They have the same or better brands than everyone else, at lower prices and with a better selection. The staff was excellent and knew their stuff. more

Best staff and parts 1/21/2010

Cost Less is such a great store to have in our area. The staff knows what they are talking about and can help you even if you don't know what might be the problem. They have tools that you can rent or check out if you don't have the right tool and they don't try to sell you something you don't need. We always go to Cost Less first when we have a need for our cars. If they don't have what you need on hand they are able to get it very quickly! more

cheap but watch out 12/16/2008

These guys will have the cheapest auto parts around but make sure you take the old part in before you buy. Most of the time they give you the wrong part and you need to make 2 trips. more

Horrible Service. 9/16/2008

They tell you one price and when they recieve it they jack up the price! Do not go there they lie. They told us the cost would be $42 for this part and when they got it they charged over $70. They had to order it 4 times before they got the right one and everytime you will have to go down and figure out if its the right one. Waste of gas and time. Then they jack up the price because they want you to probably pay for their shipping cost. Plus they are the rudest people you could ever find in a store. Do not go their they need to learn their customer service skills. Learn from MY mistake!!!! Pros: NONE Cons: Lies, markup for deliveries that they screw up, rude service, horrible professionalism!!! more

Horrible Service. 9/15/2008

They tell you one price and when they recieve it they jack up the price! Do not go there they lie. They told us the cost would be $42 for this part and when they got it they charged over $70. They had to order it 4 times before they got the right one and everytime you will have to go down and figure out if its the right one. Waste of gas and time. Then they jack up the price because they want you to probably pay for their shipping cost. Plus they are the rudest people you could ever find in a store. Do not go their they need to learn their customer service skills. Learn from MY mistake!!!! Pros: NONE Cons: Lies, markup for deliveries that they screw up, rude service, horrible professionalism!!! more

the coustomer is never right 9/18/2007

I bought spark plugs from them. Two of them broke an hour away from home leaving me stranded two weeks after the install. The night manager had nothing to say expect we don't warranty spake plugs and told me I must have broke them. I told him the manufacturer has a warranty and he walked away from me and wouldn't answer my questions. I have never had a problem with Plugs blowing up, in fact I have never had them break at all. I change them every 3 months for performance reasons. he told me that I didn't know how to install plugs, ya and I didn't rebuild and upgrade my own manual transmission and engine, what a joke. I wouldn't think that a place that almost knows me by name because I'm there weekly, would treat me like that. Manny is a poor representative of the company. Pros: cost similar to other discount auto stores Cons: very busy, poor management and service more

the coustomer is never right 9/17/2007

I bought spark plugs from them. Two of them broke an hour away from home leaving me stranded two weeks after the install. The night manager had nothing to say expect we don't warranty spake plugs and told me I must have broke them. I told him the manufacturer has a warranty and he walked away from me and wouldn't answer my questions. I have never had a problem with Plugs blowing up, in fact I have never had them break at all. I change them every 3 months for performance reasons. he told me that I didn't know how to install plugs, ya and I didn't rebuild and upgrade my own manual transmission and engine, what a joke. I wouldn't think that a place that almost knows me by name because I'm there weekly, would treat me like that. Manny is a poor representative of the company. Pros: cost similar to other discount auto stores Cons: very busy, poor management and service more
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Owner Message

  • Cost Less Auto Parts is a locally owned and operated automotive parts retail store with Locations in Cowlitz and Clark Counties. to serve you. We guarantee the lowest prices on any part and stand behind every part we sell. With two locations to serve...

Additional information

  • Hours:

    Mon 7:30 AM to 9:00 PMTue 7:30 AM to 9:00 PMWed 7:30 AM to 9:00 PMThu 7:30 AM to 9:00 PMFri 7:30 AM to 9:00 PMSat 7:30 AM to 9:00 PMSun 8:00 AM to 8:00 PM
  • Payments:

    Master Card, Visa

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