Cornerstone Kitchens

We ordered our cabinets and countertop and never received the product. We constantly were on the owners case for 6 months trying to get answers as to when delivery would happen. The owner used every excuse in the book. We were lucky to get our money back, but have heard there are many unhappy customers out there who cannot get their money back or are without a kitchen. We dealt with another company, and within a month of getting our money back from Cornerstone Kitchens we had our new kitchen installed. The company who installed our new kitchen stated the owner of Cornerstone Kitchens is underbidding jobs for work. I have a friend who works in construction and says the owners of Cornerstone probably uses a customers downpayment to pay off another job. Stay away from this company - it is bad news!!! Pros: Very friendly when putting a bid on a job Cons: Does not fullfill his promise of getting the job done. more

I would warn anyone against employing this contractor. I have filed complaints against the company with the Ohio Attorney General's office, and the contractor has not even responded to their inquiries. There are several other complaints against this contractor with both agencies, and the owner has not tried to resolve the many issues. In my case, he ordered the wrong kitchen cabinets and installed them anyway. On the second day of the job, one of his employees told me he needed additional money to do the electrical work. When I told him that the owner didn't tell me there might be additional charges, he replied that the owner never tells customers because he knows he might not get the bid. So, he leaves it up to the employee to tell the customer and collect the money. They tore out my pantry, removed tile from the walls, and removed doors to the pantry and kitchen and then stopped working. He has not installed countertops or the new sink or faucet and has not been responsive to calls. I am taking legal action against this contractor and hope to spare anyone else this nightmare. I would advise anyone considering this contractor for any home improvement job to check out the company's record with the the Ohio Attorney General's office first. I am sorry I didn't do that before I signed the contract. Cons: The contractor ordered the wrong cabinets and the work was not completed. more