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Core-Care - Sacramento, CA - Reviews page 1 - Judysbook

Core-Care

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2340 Harvard Street
Sacramento, CA 94203
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(916) 567-1260
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Home Electronics

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Reviews

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Best

The service in the store was prompt and friendly and they kept in contact to discuss my options for fixing my Macbook. They were able to complete the repair for under $400 instea...

Worst

Went to Core-Care after recommended by friends to replace a broken hard drive. I was thrilled that it was ready in two days and thought everything was fine and dandy. When I wen...

Quick, attentive, honest service 5/15/2010

The service in the store was prompt and friendly and they kept in contact to discuss my options for fixing my Macbook. They were able to complete the repair for under $400 instead of the $1,100 logic board repair quoted to me by Apple's phone support. I'll bring my Macbook here instead of to the mall any day. more

Started off great... 3/10/2009

Went to Core-Care after recommended by friends to replace a broken hard drive. I was thrilled that it was ready in two days and thought everything was fine and dandy. When I went home I noticed my computer was running slow. I checked the system profiler and only one gig of ram was working and the other slot said empty. I opened the ram casing and the top ram chip was not even in the slot but just in place. I called the next day and left a voicemail. It was Friday so I thought I would give them till monday to return my call. Nothing. I called Monday afternoon and they said the upper ram slot maybe fried and I should bring it in to be checked for free. In the end I had a new hard drive but was given a computer with the ability to only perform at half the speed. I was hoping to get a couple more years out of her. They wanted me to pay $550 for a new circuit board and they would pay for the $75 ram. I was told by the front desk guy as well that the tech was new who worked on my computer. I felt ripped off. I never complain, never make a scene. Just wished they could have owned up to a mistake. JH more

Excellent service 3/6/2008

My MacBook's hd failed after very brief use. The guys at Core Care repaired my machine under Apple warranty, and had it back to me in a day! Very satisfied! Their staff is friendly and courteous, and best of all, no 'Genius' appointment is required...just walk right in! more

A great Macintosh repair shop 8/17/2005

Considering how few small businesses even carry Macintosh, it's nice to know that there is a competent repair shop in town just in case things go wrong. Core Care has been around for a very long time, and service just about any Apple product you could bring to them. They sell a few items in the shop, but it's not much to look at for browsing. Overall, I would take my equipment here if it was out of warranty. Great place to go for odd parts for old Macs. more
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