I read the review by "Anonymous" and can only think that reviewer has an ax to grind or it was a bogus review. It sounds so unlike those guys, I find it hard to believe. \r
I've known the guys at Copperfield for years and have had my last four (4) cars serviced by them...from oil changes to A/C work to a new transmission. Those guys have been nothing but straight shooters with me and I know nothing was ever done unnecessarily. I'd recommend them without hesitation. \r
If you want to pay $9.95 for an oil change, get recycled oil, and get a sales pitch that rivals a timeshare, you should go to one of those "quick lube" type places.\r
If you don't mind paying a little more, getting quality parts and peace of mind, then these are the guys for you. \r
Just like the old saying goes, you get what you pay for.