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Conn's - Houston, TX - Reviews page 1 - Judysbook

Conn's

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2902 N Shepherd Dr
Houston, TX 77008
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(713) 864-5498
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Main categories:

Retail Shopping , Appliances

Related categories:

Home & Garden

Reviews

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I bought a $2,000 refrigerator from Conn's and it was defective. It made a horrible buzz/rattling noise intermittently from day one. I immediately called the store and was first t...

Editorial review from Citysearch 8/22/2013

Stay far away from Conns, unless you want disposable appliances. more

RUN AWAY FAST....Stay Away from Conns - the name says it! 6/5/2008

I bought a $2,000 refrigerator from Conn's and it was defective. It made a horrible buzz/rattling noise intermittently from day one. I immediately called the store and was first told of the 15% restocking fee which was laughable, and then directed to the service department and that is where the nightmare really began. Tech #1 came out and could not find anything wrong with it even though i played him a movie of the buzz. He did refer it to the manufacturer for some reason though, who sent their tech #2. Same story ""I can't do anything if I can't hear it in person"". Tech 1 comes back out and this time in his report writes that it is indeed defective. Now I wait for a ""replacement authorization"" which is still in question, from the service dept. This has now gone on for over three weeks. Cons: Horrible customer service. more

BEWARE...WORST CUSTOMER SERVICE EVER!!! 6/5/2008

I have never in my life had customer service this bad..I bought a brand new TV from the store on Hwy 6 and have been making service calls on the TV ever since..and the customer service people are the rudest, most inept people I have ever dealt with..I will NEVER buy anything from these people again..all they do is take your money and could care less if you have problems after that..I would recommend that you take your business elsewhere.. more
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Editorial

  • Service-conscious regional retailer for appliances and consumer electronics at competitive prices.

  • 7/15/2008 Provided by Citysearch

Additional information

  • Payments:

    Visa, Master Card, American Express, Discover
  • Neighborhoods:

    North, Oak forest/ Garden Oaks

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