This computer store was also another terrible experience for me. I can’t help it because my computer keeps breaking down and I am not that knowledgeable. When I came in, all I needed was a reformat and installation of a new operating system but when I left I got a call from one of their so-called technicians that I needed a new hard drive. I was steamed that I needed to spend another penny on that piece of junk. My hard drive was not even a year old. It was a western digital 250GB drive. I spent good money on it. I ended up paying one hundred dollars for a 80GB drive. I later found out it sells for only seventy dollars. I got pretty mad but there was no refund.