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Companion Pet Clinics - Beaverton, OR - Reviews page 1 - Judysbook

Companion Pet Clinics

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1265 NW 185TH Ave
Beaverton, OR 97006
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(503) 690-1939
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Companion Pet Clinics - Beaverton, OR

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I read some of the poor reviews but I decided to use this clinic since it was closest to my home. Initially I was satisfied with the level of service (I had a minor complaint afte...

Poor Customer Service 6/24/2009

I read some of the poor reviews but I decided to use this clinic since it was closest to my home. Initially I was satisfied with the level of service (I had a minor complaint after asking to see their kenneling facility and being told no - I feel more comfortable boarding my dog when I know the environment will be comfortable for her). Recently, however, after I ran low on heart worm preventative I placed an order on-line at '1800petmeds'. I've never had an issue with this before; I've lived all over the country and have had many orders filled on-line. In this case, I was notified that the vet had declined my prescription. Soon thereafter someone from this vet's office called to tell me that in order to use a different pharmacy I would need to go by their office, sign a waiver and pay them $10 for this ""service'. I can accept their ludicrous explanation for the waiver: they don't want me to hold them liable if the pharmacy sends the wrong prescription (I've never heard this from a Medical Doctor, and they have much more liability). What I find insulting was the insistence that I pay a $10 fee to sign that waiver. When I asked the reason for the fee I was told that's just what it would cost and if I didn't want to pay it I could find another vet. There are a number of other vets in this area, any of which will treat you better. Go where you'll be appreciated, I know I will from now on. Cons: poor service, hidden fees more
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Owner Message

  • Welcome to Companion Pet Clinic of Aloha, Oregon. We offer a wide variety of health care services including vaccines, spay and neuter, dentistry, internal medicine, geriatric care, radiology, and boarding for your pets while you are out of town. CPCA...

Additional information

  • Hours:

    M,Th 8:00am - 7:00pm, Tu-W,F 8:00am - 6:00pm
  • Neighborhoods:

    Sommerset Wes t- Elmonica South

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