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Commonwealth Test & Balance - Richmond, VA - Reviews page 1 - Judysbook

Commonwealth Test & Balance

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8308 Woodman Rd
Richmond, VA 23228
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(804) 266-1577
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Reviews

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Best

Commonwealth Test and Balance went out of business 3 years ago, so I doubt that they could have worked on your old unit. CT&B also didn't work on refrigeration. They were a NEBB...

Worst

Called Commonwealth to fix a heat pump that wasn't working properly. It's an older unit that still uses freon. Commonwealth came out to the house and said it was leaking freon. ...

Great Customer Service 7/11/2008

Commonwealth Test and Balance went out of business 3 years ago, so I doubt that they could have worked on your old unit. CT&B also didn't work on refrigeration. They were a NEBB certified test and balance company. Some people should really pay attention to what they are doing when they post on these types of pages, it could really damage a companies rep. more

Terrible customer service 5/7/2008

Called Commonwealth to fix a heat pump that wasn't working properly. It's an older unit that still uses freon. Commonwealth came out to the house and said it was leaking freon. They filled it with 5 lbs of freon and then left without finding the leak. All the freon they put into the unit leaked out in a 24 hour period. They refused to come back out to attempt to find the leak instead told me it was an old unit that should be replaced with a new $5000 to $7000 unit. I explained that before I spent that kind of money on a new unit I need to know what was leaking as I was hoping to get another 2 years from the old unit. Commonwealth only appeared interested in me paying the bill which I did and not me as a customer. I would not recommend them under any circumstances. Cons: You do not want to do business with these folks. Find some other company! more
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