The folks at Comfort Systems were very friendly and helpful. The ladies on the phone did everything they could to answer my questions and help me when my heat pump quit. When they determined I needed a service call, they promptly scheduled and dispatched a technician out to my house. The technician took his time going over my system and pointing out the problem and he was able to make the repair on the first trip out. I was impressed with the amount of testing and checking they do before making any recommendations. The price was quoted up front by the technician and didn't change. I'd recommend these folks to take care of your heating and cooling needs.