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Comcast - North Charleston, SC - Reviews page 1 - Judysbook

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4400 Belle Oaks Dr
North Charleston, SC 29405
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(800) 266-2278
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Comcast - North Charleston, SC

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We have no choice – Comcast is the only cable provider available and they have no incentive to improve. I have tried and tried and tried to reach a live person IN CHARLESTON who ...

Could they be any worse? 2/2/2012

We have no choice – Comcast is the only cable provider available and they have no incentive to improve. I have tried and tried and tried to reach a live person IN CHARLESTON who can answer questions knowledgeably about the digital conversion. I have been put on hold until I finally hung up so many times that I have lost count; I have been told different things by different people when I have gone into the stores; and I have been lied to by “customer service” reps. There is no excuse for any company to treat its customers this way. I hope that at some point, we have a choice so that we can vote with our dollars. I would never do business with them again if I could avoid it. more

Awful just awful 9/4/2011

I cannot believe the HOURS spent getting nowhere. You cannot get a real local person on the phone to help and you just get the round robin with the outsourced phone answerers - you get nowhere! Comcast defines monopoly and it defines it in the worst imaginable way - too bad we do not have any consumer advocates to help. I haven't mentioned this yet but I HATE Comcast!!!!!!!!!!!!!!!! more

Frustrated! 1/25/2010

Their ""waiting time"" is excessive! We have teenagers in the house & my husband & I do not approve of MTV - -requested this to be blocked. Took several phone calls & then only to find out that the way to have it blocked w/o going to ""basic 16 channels"" is to rent their ""special box"" for $3.95 per month (x3 tvs we own = $144 per year extra) - - just to block this trash. There must be a better way! Pros: only way to get the channels my husband wants Cons: many!! see comments below more
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