Colonial Motel

If I could give this motel zero out of five stars, I would. What follows is a horror story that I hope will allow you to learn from our massive mistake of staying at the Colonial Motel. My girlfriend, another couple and I decided spur of the moment to stay overnight so we could go to the clubs and the bars. Upon arrival we were treated with contempt by one of the most unfriendly business owners I've ever come across. No doubt because of our ages (being from 21 - 25), he had an attitude from the start as if we were nothing but trouble. This motel is prime location for the main strip! Just don't plan on actually staying there. When we got back at bar time, we weren't quite ready to get settled down yet so we went to walking along some of the back residential roads. We did not wander too far and granted were a little noisy and roughhousing (who isn't when they've had a few?), but at least had the courtesy to not be loud and crazy on the balcony, our room, or at all on the premise where it would reasonably disturb other guests. However, on our way back and heading up the stairs and over the balcony to the room to end the night, we were greeted by two patrol cars, handcuffed, detained, and our persons and room searched. Usually you know how when you're staying at a hotel and you're a little loud they will simply tell you to quiet down? Well this motel owner decided to skip the courtesy call and bring in the police so he could enjoy watching the hour some process of detaining/searching/processing us. Of course, he then demanded that we leave the motel and find somewhere else to stay (sorry no refunds!), but not before he accused us of creating a gouge mark that was in the wall. However, we were literally in the room for a half hour before we left (not yet drinking!), and were intercepted by police before we even got back inside. After paying for a taxi to the new motel, buying a room and buying a taxi back the next morning so my girlfriend could make it home in time for work, we get set back another hour due to the fact that he decides he cannot stand the sight of my car for another 5 - 6 hours (by the end of this it was much later than we would have liked), and gets it impounded costing another $150. I won't even comment on the room or atmosphere because the price says it all.. you're much better off staying next door at the Fitzgerald! Aside from getting ripped off the price of a room, being humiliated and detained, and shoes lost (or thrown away), this cheapo-motel ends up costing us another $300 on top of the $80 room; we may as well have stayed at the Kalahari. All this because we were having a good time, were a little loud and he could not ask us once to quiet down. more

The motel has a great location(right downtown on the strip) and the rooms were very clean and the motel is well maintained. The staff was very helpful and the price was just right, we will come back again. Pros: Location and Price Cons: We had none more

My husband & I reserved a room (and so did our friends) back in May for our vacation to the Dells in July. We thought for $65/night, we might get a raw deal. To our surprise, when we arrived, the motel was VERY clean and upkept, and the staff was pleasant. The man at the front desk was polite and even let us check-in early (we arrived 4 hours early, and checked in 2 hours early). We had fresh towels & extra pillows immediately upon request, great housekeeping service (we stayed extra nights), and fresh towels for the pool. Pros: Located right on the 'Dells Strip' yet quiet. Several rooms available & if you're planning on taking a group, you can request rooms next to each other Cons: NONE!!! more

I have to admit that the low rates for a motel on Broadway in downtown Wisconsin Dells made me leary. However, when we arrived, the owner was polite and friendly. The rooms were very clean with fresh towels upon request. The pool was well kept and clean and it became obvious to us that the owner and his wife took pride in providing a nice atmosphere for their guests. There were 5 of us with 2 rooms and we are planning to go back there again next year with even more people. I highly recommend the Colonial Motel if you would like to explore downtown Wisconsin Dells and the surrounding areas. Pros: Clean rooms, grounds and pool Cons: NONE!!! more

I called and reserved a room. The man told me my confirmation # was my phone number. We get there and he says we don't have a room. I gave him my confirmation # and my credit card number that I used and he still insisted that I never called. He was very rude and angry. So I leave in tears because we have no place to stay. Today I get my credit card statement and the room charge is on there! I call him up ask him about it and he again gets rude and angry and calls me a liar. I wouldn't recommend this place to anyone let alone give him your credit card number! This man should not work with the public! Cons: The man at the front desk (which I believe is the owner) is very rude and should be in custmer service! more