My car was hit by a friend and I was having trouble with the insurance company not wanting to pay. I took my car here and told the guy what was going on and he said I deal with them all the time, i will get you taken care of. He set up the time for drop off in the morning and had the rent a car lady ready to pick me up and i was on my way. Once my car was fixed up it was perfect! i could not have asked for better customer service!