This location moved to I-10 between Campbell & Voss. For over a year, we've ordered food delivered 2-3 times per week. Since we live ON the street that is their delivery border (exactly 1.39 miles away) the $5 delivery fee has always been waived. But not tonight. After placing an order, someone from the restaurant called us 6 times. They couldn't find the address, they couldn't spell it, etc., and then they called to say that they found the address, but that it was ""out of their delivery zone"" (did I mention we live less than a mile and a half away?) so they would have to charge us the delivery fee, ""is that ok?"" No, it's not. I explained that we lived ON the street that is their delivery border & that we order delivery from them 2-3 times per week and the fee is always waived. He put me on hold, returned and was adamant that I pay the delivery fee. I told him that I would pay it, but that they were risking losing a loyal, regular, 2-3 times per week customer. He said, ""Sorry to hear that."" Sure, it's only $5, but still...good customer service would be to recognize a valued customer and try to keep that customer instead of insisting on a delivery fee. Did I mention that we live literally 1.39 miles away?? I and my family have been in the restaurant business for years and we would NEVER be so hell-bent on imposing a nominal delivery fee at the risk of losing a regular customer. When the food finally arrived, it was obvious it had been sitting either in a car or at the restaurant during the 30 minutes they wasted calling us over and over. And they've now lost a good, steady, loyal customer. Russo's NY Pizzaria has everything Collina's does, and more. They're 1.58 miles away and they deliver for free. From now on, they will get our 2-3 times per week business.