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Collegiate Cleaners - Houston, TX - Reviews page 1 - Judysbook

Collegiate Cleaners

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2430 Rice Blvd
Houston, TX 77005
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(713) 523-5887
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HOW DO THEY STAY OPEN? 2/5/2010

I dropped of my clothes to be cleaned and so I could have them ready to a dinner party the next evening. I asked them would they be ready by 5? They said by 2. At 2 the next day I showed up and they told me they were behind and to come back at 3. That was fine. I understand things happen. At 4 I came back and they brought me less than half of my items and told me I would have to wait on the rest until the next day because they had not gotten them done. I was livid. They could have told me that the first time I came or even called me. So now I am an hour and a half until my dinner party with nothing to wear. I told the girl behind the counter that I would only pay for what was done, and she told me I couldnt. Plus they tried to hide the hole they put in my boyfs sweater and when I showed her she told me it was already there. I accepted that, even though I knew she was lying. Heres the thing- They did not finish my clothes until 2 days later and she did not call me, offer me a discount for my inconvience or even apologize. Her attitude was, " Pay me anyway I dont care" And the other incompetent counter person was just as bad. And they arent cheap. With Poor Customer Service like this, how do they stay in business? Pros: None. Cons: Not Punctal, They lied to me, Unprepared and RUDE more

Unethical pricing, not cleaned as asked 4/6/2007

The store has a convenient location and is clean, but in my only experience there they dry cleaned what I asked to be washed and charged me the higher price. I brought in laundry to wash by the pound and they dry cleaned and ironed each piece, including cheap t-shirts and items saying 'do not dry clean'. I finally had to pay an exorbitant amount to get my clothes back. If you want a few pieces dry cleaned, you're probably fine, but with all the cleaners in the village, I recommend choosing another who doesn't charge customers for mistakes the company makes. Pros: Location Cons: Wrong service, overcharged more
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Additional information

  • Neighborhoods:

    University Place, South Central

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