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Coleman Powersports - Falls Church, VA - Reviews page 1 - Judysbook
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Coleman Powersports

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435 S Washington St
Falls Church, VA 22046
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(703) 237-3400
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Coleman Powersports - Falls Church, VA
Coleman Powersports - Falls Church, VA
Coleman Powersports - Falls Church, VA
Coleman Powersports - Falls Church, VA
Coleman Powersports - Falls Church, VA
Coleman Powersports - Falls Church, VA
Coleman Powersports - Falls Church, VA
Coleman Powersports - Falls Church, VA
Coleman Powersports - Falls Church, VA

Reviews

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Best

Just wanted to say thanks to James and the whole crew for showing great hospitality at the Bikefest this past weekend. I appreciated getting the opportunity to meet the folks from...

Worst

If selection is what you are looking for, yes they have it. Are you going to get ripped off? Oh yeah! They have the worst customer service I have ever seen and the manager could c...

Great hospitality 4/4/2011

Just wanted to say thanks to James and the whole crew for showing great hospitality at the Bikefest this past weekend. I appreciated getting the opportunity to meet the folks from Coleman and got a chance to stop by and watch some of the races with the crew. Again, thanks more

He was Great and didn't Pressure me 3/31/2011

My Sister Rides The Spyder ,and wanted me to get a bike to ride with her. I use to ride. Walked into the show room and got the Itch . Thanks to Clayton ,who assisted me with the purchase of my bike. He was Great and didn't Pressure me . He was Knowledgeable and efficient . He helped with the sale ,registration and insurance .Big man and the whole staff made it a Great experience . Thanks to Clayton and the Staff . All Establishments that deal with the Public should be so Good. OK , so I'm Dreaming . Coleman's is a Dream ! PS Love my Ride more

Best experiance 3/30/2011

of course I waited too long to comment so I can't remember the service manager's name at the falls church location but WOW! I had an oil leak in a brand new can am DS 70 atv so I called. I wasn't too upset about the oil leak, it's a macine after all, but really did want it repaired as quickly as possibly so we could get back to riding....after all we had only had it for about 4 weeks. I'm not saying they moved me to the front of the line, but everyone in the falls church shop went out of their way to get my daughter's atv in and checked out. The repairs were a little more time consuming than I had hoped, they had to order a part, but it was back in a week, right on time and the repair was above and beyond (warranty work) to ensure the problem was addressed correctly the first time. Professional, courteous and genuinely concerned about customer service and representing in my case the can am brand. My best ATV service experience ever. more

What's not to like? 3/23/2011

Two fingers down! (And I mean that in a good way). EZ to get a service appointment, convenient ride-in service area, friendly techs, job done quickly and correctly, very good prices. What's not to like? more

Service department gods! 3/9/2011

I would like to take a moment to let you know that those in your service department are GODS! I recently brought in my (Coleman purchased) bike for routine service and several housekeeping items, all of which were done to the usual level of perfection. One unexpected item involved the sheering of a gas tank holding bolt. Now, this particular make/model has always suffered a ‘buzzing’ tank, so much that Honda has inserted a rubber spacer between tank and frame as a factory part. Your crews’ solution to the sheering fixed not only the bolt, but brought the tank to mate with the frame so well that even Honda’s rubber spacer is no longer needed!! A tight tank AND No Buzzing!! Someone needs to tell Honda. I would be remiss if I did not mention that your service manager, Heath McKee, has always been remarkable. He is adept at managing people and issues on both sides of the counter and his mechanical prowess is matched only by his sense of fairness. With thanks and appreciation, I remain Faithfully a Coleman’s Customer more

Best experience! 3/4/2011

of course I waited too long to comment so I can't remember the service manager's name at the falls church location but WOW! I had an oil leak in a brand new can am DS 70 atv so I called. I wasn't too upset about the oil leak, it's a macine after all, but really did want it repaired as quickly as possibly so we could get back to riding....after all we had only had it for about 4 weeks. I'm not saying they moved me to the front of the line, but everyone in the falls church shop went out of their way to get my daughter's atv in and checked out. The repairs were a little more time consuming than I had hoped, they had to order a part, but it was back in a week, right on time and the repair was above and beyond (warranty work) to ensure the problem was addressed correctly the first time. Professional, courteous and genuinely concerned about customer service and representing in my case the can am brand. My best ATV service experience ever. more

Incredible! 2/23/2011

heath in the service dept is incredible! not only was he below his original estimate on my aprilia's parts & labor but also on time with delivery. he is gracious, professional, patient, knowledgeable & very helpful to us newbies. thank you! a.o. more

Could not be happier 2/8/2011

I just wanted to thank you and the folks at Coleman Powersports – Falls Church for making my purchase a wonderful experience. I had been in numerous times and spoke with "T" regarding purchasing a motorcycle. At first, I was interested in the Yamaha R6, then the Suzuki GSXR 600, then the Honda CBR1000, then the Honda RC51, then the Sukuki GSXR 1000. And through it all "T" was very helpful and always very professional in his communications with me, especially when I called and told him that a different dealer was offering to sell the RC51 for $10.4K. In the end, I decided on the CBR1000RR and could not be happier with my decision to purchase this bike. I am also thankful for the time and patience "T" exhibited through the entire ordeal more

best service ever 1/21/2011

of course I waited too long to comment so I can't remember the service manager's name at the falls church location but WOW! I had an oil leak in a brand new can am DS 70 atv so I called. I wasn't too upset about the oil leak, it's a macine after all, but really did want it repaired as quickly as possibly so we could get back to riding....after all we had only had it for about 4 weeks. I'm not saying they moved me to the front of the line, but everyone in the falls church shop went out of their way to get my daughter's atv in and checked out. The repairs were a little more time consuming than I had hoped, they had to order a part, but it was back in a week, right on time and the repair was above and beyond (warranty work) to ensure the problem was addressed correctly the first time. Professional, courteous and genuinely concerned about customer service and representing in my case the can am brand. My best ATV service experience ever. more

Well Done! 1/18/2011

My son, daughter and I were in the market for helmets, and leather coats this past weekend. We were assisted by Melissa. She was awesome. She was knowledgeable, helpful and had a ton of patience. Because of her assistance we were able to get the helments and coats we wanted (and therefore spent a lot more money at you store). She is an asset to your organization. Well done Melissa. Thanks. more

Very supportive 1/14/2011

I want to thanks Heath, from service at Falls Church store, for his outstanding support last summer. I`ve been living overseas for over one year now, and I have to spent the entire summer in VA. Having a busy schedule and wanting take the advantage of my days off to ride my Bandit, Heath was very supportive and serviced my bike as fast as possible, more than twice!! Thanks to Heath, my short staying in VA was very pleasant, while away from my family, I had the bike ready to enjoy the beautiful roads of VA. Thank You again, Alex Nunes more

A wonderful experience 1/12/2011

I just wanted to thank you and the folks at Coleman Powersports – Falls Church for making my purchase a wonderful experience. I had been in numerous times and spoke with "T" regarding purchasing a motorcycle. At first, I was interested in the Yamaha R6, then the Suzuki GSXR 600, then the Honda CBR1000, then the Honda RC51, then the Sukuki GSXR 1000. And through it all "T" was very helpful and always very professional in his communications with me, especially when I called and told him that a different dealer was offering to sell the RC51 for $10.4K. In the end, I decided on the CBR1000RR and could not be happier with my decision to purchase this bike. I am also thankful for the time and patience "T" exhibited through the entire ordeal. more

Very positive experience 1/7/2011

Very positive experience from "just looking" phase to actual purchase (2004 Yamaha FZ1)at the Falls Church store. Salesperson Ben was very friendly and knowledgeable. Salesperson and management spent plenty of time showing the bikes and answering questions. The accessories salesperson was also very helpful and patient to answer my questions and make sure I got a good-fitting helmet. Overall it was a positive experience and I feel as though I made a good purchase. I would definetly recommend Coleman Power Sports to others, just as a family member recommended them to me. more

People that know what they are doing 1/5/2011

I went to the Falls Church coleman power-sports to get the YZ250F that I have serviced. I was very confident that I was leaving the best bike in the world with people that knew what they were doing. I know that my YZ250F is I great hands. I LOVE THE YZ250F THAT I HAVE SOOOOOOOOO MUCH AND I AM SOOOOOOOO HAPPY THAT I HAVE THE YZ250F THAT I HAVE more

Extremely knowledgeable 1/4/2011

I went into the Falls Church location with no intention of buying anything. I talked to Bernard Wilson who was incredably helpful. He showed me a bike and told me what the asking price was. When I told him what I could spend he offered to take that to the sales manager. To my surprise, they said yes. I got the bike of my dreams for so much less than I thought I could. The whole staff was so helpful from Bernard in sales to Eric in service who did the walk around. Donnie in accessories was extremely knowledgable and got me into gear that I have confidence in. I cannot reccomend these guys strongly enough. They make dreams come true!! more

My best ATV service experience ever 1/3/2011

of course I waited too long to comment so I can't remember the service manager's name at the falls church location but WOW! I had an oil leak in a brand new can am DS 70 atv so I called. I wasn't too upset about the oil leak, it's a macine after all, but really did want it repaired as quickly as possibly so we could get back to riding....after all we had only had it for about 4 weeks. I'm not saying they moved me to the front of the line, but everyone in the falls church shop went out of their way to get my daughter's atv in and checked out. The repairs were a little more time consuming than I had hoped, they had to order a part, but it was back in a week, right on time and the repair was above and beyond (warranty work) to ensure the problem was addressed correctly the first time. Professional, courteous and genuinely concerned about customer service and representing in my case the can am brand. My best ATV service experience ever. more

Decent selection 12/28/2010

This is the only place in the northern VA area that I've found with a decent selection of motorcycle gear. I found a rain suit that I needed and some other gear too. They do sell Sidi boots. They have all types of jackets and suits, including dual sport. They don't have a lot of MX gear though. They have some bags to choose from also. It seems like they had a pretty good amount of bikes to choose from. I saw the new KLR650 right in the front window, so I was happy to see that. They have Kawis and Ducs here. Not sure of the other brands. more

Good experience-Highly recommend 12/22/2010

I had quite a good experience with Coleman in FC. I had been a few times before trying checking out different bikes until finally deciding on a Ducati Monster 696. Each time, I found the staff to be very knowledgeable and helpful, even showing tremendous patience while I deliberated between red or black (took some time). They have a good selection of bikes though a little light in accessories, at least my size. I highly recommend! more
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Additional information

  • Hours:

    Mon-Fri 10am-7pm, Sat 10am-5pm
  • Neighborhoods:

    Falls Church

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